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Description

Enalyzer serves as a comprehensive insight platform that empowers everyone within your organization to gather feedback, transform it into actionable insights, and make informed choices without requiring prior experience. By setting up surveys and integrating with Enalyzer, you can evaluate various touchpoints and obtain a complete overview of your data. This user-friendly and intuitive tool is designed for all employees, regardless of their data expertise. Stay informed with dynamic reports that present real-time information, enabling easy sharing with managers so that everyone has access to the insights they require. Choose from a wide range of question formats and leverage our advanced design features to craft engaging surveys that will help you gather essential data. Assess all your touchpoints, and with Enalyzer's reporting capabilities, visualize your data through an array of chart options. Utilizing sophisticated filtering and benchmarking functionalities, you can uncover trends and pinpoint areas needing enhancement, allowing your team to make continuous improvements to your business operations efficiently. Ultimately, Enalyzer not only streamlines the feedback process but also fosters a culture of data-informed decision-making throughout the organization.

Description

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zapier
Capsule
Eloqua
Emailable
Gmail
Intercom
Kigo
Mailchimp
Mews
Microsoft Dynamics 365
NeverBounce
Priority Software
Shopify
Slack
Stackreaction
Tanda
Trello
Twilio
Wufoo

Integrations

Salesforce
Zapier
Capsule
Eloqua
Emailable
Gmail
Intercom
Kigo
Mailchimp
Mews
Microsoft Dynamics 365
NeverBounce
Priority Software
Shopify
Slack
Stackreaction
Tanda
Trello
Twilio
Wufoo

Pricing Details

€44 per month
Free Trial
Free Version

Pricing Details

$150/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enalyzer

Founded

2000

Country

Denmark

Website

www.enalyzer.com

Vendor Details

Company Name

Howazit

Founded

2013

Country

Israel

Website

www.howazit.com

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

NPS

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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