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Description
A globally compliant SaaS enterprise platform adhering to GDPR standards, featuring mobile-native applications, caters to full-time, part-time, temporary, and gig workers across various countries. This platform acts as a unified digital interface connecting employees with their enterprises, seamlessly integrating with existing IT systems while being IoT compliant. It is designed for rapid implementation, customization, and modularity, driven by the principle that "our customers utilize our product to perform their tasks." We constantly seek ways to enhance our offerings and aspire to cultivate a vision that shapes the future of work. Our guiding values are centered on continuous learning, encouraging experimentation, embracing small failures, and paying attention to the finer details. We strive to foster a culture that promotes ongoing learning and improvement, recognizing that the success of our customers directly correlates with our own. Creating satisfied and engaged customers is paramount, as we aim to deliver their desired solutions as swiftly as possible, and our customer testimonials reflect the effectiveness of our approach. By prioritizing customer feedback and adapting our services accordingly, we ensure a responsive and thriving partnership.
Description
Targeted customer surveys are essential for enhancing customer engagement and advancing your business strategies. By utilizing surveys, you gain a deeper understanding of your clientele, and you receive vital feedback necessary for ongoing improvements. Additionally, these surveys can reveal employee satisfaction levels, which is crucial for retaining talent and enhancing the quality of customer service they deliver. To ensure your investments in development align with actual customer desires, it's imperative to gather marketing research through surveys. Furthermore, collecting feedback from event participants allows for the planning of increasingly successful and well-organized events. Understanding customer perceptions of your company and the staff they interact with is invaluable for fostering loyalty. Ultimately, surveys not only inform you about customer sentiment but also provide insights into employee happiness, guiding you on effective retention and engagement strategies. Regularly seeking this feedback can lead to a more dynamic and responsive business environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Employee Experts
Country
India
Website
www.employeeexperts.com
Vendor Details
Company Name
Nextiva
Founded
2008
Country
United States
Website
www.nextiva.com/products/customer-survey-software.html
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video