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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Empirix, a global provider of service automation automation that protects brand quality, is an Empirix solution provider. Cloud-native, flexible, open, and cloud-native by design best in class network visibility software and test automation software. Empirix is a trusted name in the field of service providers, equipment manufacturers, and enterprises around the globe. The most reliable and thorough vendor of IP communications services quality in the market They readily accepted Empirix results for solving inter-vendor issues.

Description

Voipfuture offers a robust monitoring and analytics platform for voice services that is tailored for carrier-grade environments, aimed at providing comprehensive, real-time insights into the performance and quality of Voice over IP (VoIP) services within intricate networks. Central to this solution is Qrystal, which persistently evaluates both signaling and media traffic, employing a distinctive "dual visibility" methodology that helps organizations gauge not just whether a call has successfully connected, but also how users experience the call in real time. By examining each packet traversing the network and utilizing its patented RTP time-slicing technology, it produces detailed metrics like jitter, packet loss, and mean opinion score with exceptional time precision. These metrics are then compiled into actionable Key Performance Indicators (KPIs) and Quality Data Records, enabling teams to effectively track performance, recognize issues such as dropped or one-way calls, and swiftly pinpoint underlying causes. Furthermore, this level of detailed analytics not only enhances operational efficiency but also significantly improves overall customer satisfaction by providing insights that drive proactive service adjustments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8
Amazon Connect
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco Finesse
Cisco Unified Communications Manager
Cloudify
Five9
Genesys Cloud CX
IVR Technology Group
Jenkins
Jira
KANDY
Oracle Application Testing Suite
Rackspace OpenStack
Ranorex Studio
RingCentral RingCX
Selenium
Splunk Enterprise

Integrations

8x8
Amazon Connect
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco Finesse
Cisco Unified Communications Manager
Cloudify
Five9
Genesys Cloud CX
IVR Technology Group
Jenkins
Jira
KANDY
Oracle Application Testing Suite
Rackspace OpenStack
Ranorex Studio
RingCentral RingCX
Selenium
Splunk Enterprise

Pricing Details

$30/Month Transactions
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Empirix

Founded

2001

Country

United States

Website

www.empirix.com

Vendor Details

Company Name

Voipfuture

Founded

2007

Country

Germany

Website

www.voipfuture.com

Product Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Functional Testing

Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing

Load Testing

API Load Testing
Database Load Testing
Load Test Performance Reporting
Mail Load Testing
Multilocation Load Testing
Multiple Protocol Support
Test Script Customization
Web Application Testing

Performance Testing

API Testing
Benchmarking
Cross Browser Testing
Debugging
Historical Reporting
Load Testing
Mobile Testing
Parallel Testing
Regression Testing
UI Testing
Web Testing

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

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