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Description

Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.

Description

harmon.ie is a Microsoft 365 productivity platform that simplifies how organizations save, classify, and manage emails and documents from Outlook. The solution connects Outlook users with SharePoint, Teams, and OneDrive so they can work with important files and messages from one familiar interface. Users can drag and drop emails or attachments into Microsoft 365 locations while harmon.ie captures key metadata automatically. The platform can map email headers to SharePoint fields, apply labels to saved messages, and prompt users to add required metadata when needed. This makes it easier for businesses to keep records organized, searchable, auditable, and aligned with governance policies. harmon.ie offers two product options, including New harmon.ie for Outlook on the Web, Outlook for Mac, new Outlook, and classic Outlook, plus harmon.ie Classic for traditional Outlook for Windows and hybrid SharePoint environments. IT teams can use harmon.ie to support compliance, retention, centralized governance, and secure Microsoft 365 adoption. Business users benefit from a smoother workflow because they can stay inside Outlook instead of navigating SharePoint through a browser. harmon.ie helps enterprises reduce information silos, improve document handling, and make email management easier at scale.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft Outlook
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams

Integrations

Microsoft 365
Microsoft Outlook
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

$6 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Emailgistics

Founded

2019

Country

Canada

Website

emailgistics.com

Vendor Details

Company Name

harmon.ie

Founded

2011

Country

United States

Website

harmon.ie/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Content Collaboration

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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