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Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
At last, a remedy for Email Overload! Text Lightning, a powerful tool for Outlook, helps you swiftly manage your cluttered Inbox like never before. Each message you craft will be more articulate and comprehensive than if you wrote it from scratch, as Text Lightning provides immediate access to your previous replies to similar inquiries. You only need to formulate the ideal response to a question once, and thereafter, you can easily reuse it whenever that question arises again. With just a click, you can incorporate frequently used phrases and text snippets—whether plain or formatted—into your communications. The tool highlights the most pertinent items while concealing those that do not align with the current context or profile. Additionally, you can quickly attach various files, embed images, and insert rich text formatting. A simple click allows you to search through all your past responses related to a specific message or contact. Furthermore, Text Lightning will alert you if you attempt to send a message without attaching a file that you intended to include. This innovative solution not only saves time but also enhances the quality of your email correspondence.
API Access
Has API
API Access
Has API
Pricing Details
$10 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
Xequte Software
Country
United States
Website
xequte.com/textlightning/index.html
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting