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Description

Organizations utilize EmailAnalytics to enhance their understanding and uncover valuable insights from daily email interactions. This platform is designed to be private and secure, requiring no changes to existing workflows or software installations. Users can track the volume of emails their team sends and receives on a daily basis, along with the number of individuals they communicate with and the spam emails encountered. By clicking on any metric, one can dive deeper into the specifics, revealing a list of individual emails that contribute to the displayed figures. Additionally, users can analyze email traffic for each day of the week and categorize it by various labels or folders in Gmail and Outlook. The tool provides an “actual” response time, reflecting the genuine duration it takes to reply to emails, in tandem with a “work hours” response time that only considers interactions within designated working hours. Importantly, only the emails that receive responses are counted in these metrics. By adding email accounts from the team, organizations can easily compare and assess email activity across the board, leading to improved productivity and communication strategies. This comprehensive analysis not only helps in identifying trends but also aids in making informed decisions for future engagements.

Description

Priz is a SaaS platform designed to ensure that cloud providers adhere to their SLA commitments by fully automating the credit recovery process. It keeps a vigilant eye on cloud outages across major platforms like AWS, Azure, and GCP, accurately identifying root causes and effortlessly submitting credit claims with minimal involvement from IT teams. By aggregating real-time outage data, Priz offers comprehensive insights through user-friendly dashboards that help organizations assess the financial repercussions of downtime while enhancing SLA compliance and accountability. In addition to ensuring compliance, Priz equips users with actionable analytics that facilitate more strategic cloud usage and cost optimization. By effectively closing the gap between guaranteed availability and actual performance, Priz not only retrieves unclaimed credits but also fosters greater transparency and trust within cloud operations, ultimately leading to improved overall service quality. This dual approach not only secures financial recovery but also elevates the operational standards of cloud services.