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Description
At Elina, our goal is to simplify growth for hotels, serviced apartments, and vacation rentals, enabling them to achieve their objectives more effectively. Founded in 2007, Elina has evolved into a comprehensive, modular cloud-based platform powered by APIs that offers reservations and property management software, along with various integrations and services. Our software supports our international clientele in six key areas related to reservation management: enhancing efficiency through automation, providing tools that boost revenue, improving distribution and direct bookings, fostering positive guest experiences to encourage favorable reviews and repeat visits, ensuring secure and straightforward payment processes, and transforming stored data into actionable insights via reporting and connectivity. Additionally, our tools assist in optimizing rates, diversifying pricing strategies, and enhancing distribution channels. We also provide detailed reports and dashboards that help identify potential revenue streams and automate essential daily operations such as invoicing, payment processing, managing OTAs, communication with guests, owner reporting, pricing strategies, and more, ensuring a seamless management experience. Through our innovative solutions, we aim to empower accommodations to thrive in a competitive market while delivering exceptional service to their guests.
Description
After a reservation is confirmed, operational work often splits across chats, email, spreadsheets, and separate tools. Guest details may be incomplete; cleaning or access delayed; a service case left without an owner; evidence and decisions detached from the relevant stay. Oprivia turns that fragmented work into controlled post-booking cases.
The platform keeps each stay, property, assignment, role, status, deadline, evidence, and outcome connected. Guests complete required information and report issues. Hosts manage properties and open items. Operators handle assigned work and add records. Governance roles review exceptions, escalations, approvals, and material decisions. Updates and corrections remain separate events so the sequence stays traceable.
Four modules cover guest registration; identity and required-data verification; guest cases; and service or partner work orders. Work can move from intake and assignment through execution, review, correction, approval, and documented closure. Sensitive decisions remain with authorized people.
Oprivia offers three levels of responsibility. Self-Managed Operations is for customers coordinating their own teams and providers. Supported Operations adds agreed case coordination, deadline monitoring, and escalation support. Portfolio Management adds cross-property coordination, governance, and reporting for multi-unit operations.
Oprivia can begin as a standalone platform with one defined workflow; no integration is required to start. Interfaces, migrations, and additional services are assessed separately. The operating layer can then extend across properties, teams, and locations while reservations, distribution, rates, and payments remain in specialist systems.
API Access
Has API
API Access
Has API
Integrations
Breezeway
Duve
Google Analytics
Keap
Loopon
PayPal
Revel Systems
Salesforce
SiteMinder
Stripe
Integrations
Breezeway
Duve
Google Analytics
Keap
Loopon
PayPal
Revel Systems
Salesforce
SiteMinder
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
based on offer
Custom pricing based on the agreed operating model, modules, properties, workflows, roles and support scope. Each written proposal defines the included services, one-time setup and any recurring fees. Training, integrations, data migration and third-party services are priced separately where applicable. Oprivia does not charge a share of booking revenue. Guest access is included.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vestibule Marketing
Founded
2007
Country
United Kingdom
Website
www.elinapms.com
Vendor Details
Company Name
Brander Consulting
Founded
2026
Country
Switzerland
Website
oprivia.ch/en
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
