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Description
The ELEPHANT CALL MANAGEMENT SYSTEM is a comprehensive call logging tool aimed at enhancing operator productivity while ensuring precise tracking and thorough oversight of all telephone expenses. Its intuitive interface, coupled with a straightforward reporting feature, allows users to craft and manage well-structured reports with ease. These reports can reveal potential issues, assess the effectiveness of your setup, aid in identifying instances of telephone fraud and misuse, and deliver accurate tariff analysis, which may assist you in negotiating improved rates for specific destinations. By meticulously detailing call activities, adapting tariff plans to align with your usage patterns, and pinpointing which STD codes yield the best results for your marketing initiatives, the ELEPHANT CALL MANAGEMENT SYSTEM works to boost your business's operational efficiency. Furthermore, it provides the capability to oversee both legitimate and unauthorized telephone usage in your organization, ensuring that resources are utilized effectively.
Description
To maximize the returns on technology investments, it's essential to grasp how they are utilized over time and adjust strategies as necessary. Additionally, the diverse array of communication platforms available today demands the capability to oversee, evaluate, and manage these resources effectively. PhonEX ONE Unified Communications analytics and call accounting offers a comprehensive management solution that includes both real-time and historical data dashboards, traffic analysis, alert notifications, and fraud detection tools for organizations globally. This platform facilitates a detailed examination of various session types related to unified communications, traditional and VoIP PBXs, cellular usage, and carrier data traffic. Consequently, PhonEX ONE stands out as an ideal business intelligence solution for companies of all sizes, enabling them to optimize and monitor their telephony communication networks efficiently. With its robust features, businesses can make informed decisions and enhance their communication strategies.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
The 116 Group
Country
United Kingdom
Website
wcgl.co.uk
Vendor Details
Company Name
MIND CTI
Founded
1995
Country
United States
Website
www.mindcti.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log