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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The ELEPHANT CALL MANAGEMENT SYSTEM is a comprehensive call logging tool aimed at enhancing operator productivity while ensuring precise tracking and thorough oversight of all telephone expenses. Its intuitive interface, coupled with a straightforward reporting feature, allows users to craft and manage well-structured reports with ease. These reports can reveal potential issues, assess the effectiveness of your setup, aid in identifying instances of telephone fraud and misuse, and deliver accurate tariff analysis, which may assist you in negotiating improved rates for specific destinations. By meticulously detailing call activities, adapting tariff plans to align with your usage patterns, and pinpointing which STD codes yield the best results for your marketing initiatives, the ELEPHANT CALL MANAGEMENT SYSTEM works to boost your business's operational efficiency. Furthermore, it provides the capability to oversee both legitimate and unauthorized telephone usage in your organization, ensuring that resources are utilized effectively.

Description

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Airtable No 
Amazon S3 No 
Amazon Simple Notification Service (SNS) No 
Asterisk No 
Avaya Aura No 
Dropbox No 
FreePBX No 
FullContact No 
Google Calendar No 
Google Sheets No 
HubSpot Customer Platform No 
Kayako No 
MiContact Center Business No 
OnePageCRM No 
Slack No 
Sugar Sell No 
Twilio No 
Vtiger CRM No 
Zoho CRM No 

Integrations

3CX Yes 
Airtable Yes 
Amazon S3 Yes 
Amazon Simple Notification Service (SNS) Yes 
Asterisk Yes 
Avaya Aura Yes 
Dropbox Yes 
FreePBX Yes 
FullContact Yes 
Google Calendar Yes 
Google Sheets Yes 
HubSpot Customer Platform Yes 
Kayako Yes 
MiContact Center Business Yes 
OnePageCRM Yes 
Slack Yes 
Sugar Sell Yes 
Twilio Yes 
Vtiger CRM Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

The 116 Group

Country

United Kingdom

Website

wcgl.co.uk

Vendor Details

Company Name

PBXDom

Founded

2013

Country

United States

Website

www.pbxdom.com

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring Yes 
Call Volume No 
Caller Identification Yes 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

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