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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Developing EYFS learning journals doesn't have to be a cumbersome or lengthy process. With Edna, it becomes straightforward, efficient, and, we might add, even enjoyable! Wave goodbye to the tedious tasks of printing, cutting, and gluing your observations and journals, and welcome Edna into your routine. This tool maintains comprehensive records for every child in your care, allowing you to effortlessly find and access profiles while ensuring you never forget a birthday or nickname. Observations can be recorded swiftly and conveniently, with the ability to incorporate evidence, curriculum details, child comments, and additional information to create detailed, engaging assessments that everyone will appreciate. Edna also offers valuable insights into each child's development within the curriculum through its robust tracking features. Enhance parent and carer engagement with dedicated accounts that keep them updated in real-time. You can quickly and efficiently generate child profiles that provide all necessary information, including date of birth, schedule, key worker, and a variety of other important details, making your task much simpler and more organized. Embrace the transformation that Edna brings to early years education, ensuring a smoother workflow and better communication with families.

Description

Enable your team to engage with customers from any location effortlessly. Zailab’s cloud-enabled platform streamlines the tracking of client interactions across various channels while providing essential insights to effectively manage your team from afar. As your organization grows, maintaining genuine human connections is crucial. Equip your agents with the valuable customer insights they need to foster authentic relationships and deliver exceptional service. With level-1 PCI/GDPR compliance and an impressive 99.9% uptime guarantee, we prioritize the safety and security of your business data at all times. Set up your contact center in under a week, thanks to our dedicated implementation and training specialists who will ensure a smooth transition from demo to operational status quickly. Our support team is committed to addressing your technical challenges efficiently and effectively. At Zailab, we are passionate about discovering sustainable solutions to customer needs, ensuring a lasting impact on customer satisfaction. As we move forward, we remain dedicated to evolving our platform to better serve both your team and your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Agentforce Service No 
Zoho CRM No 

Integrations

Salesforce Agentforce Service Yes 
Zoho CRM Yes 

Pricing Details

$1.39 per child per month
Free Trial No 
Free Version No 

Pricing Details

$1 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flo Design

Founded

2009

Country

United Kingdom

Website

ednaapp.com

Vendor Details

Company Name

Zailab

Founded

2013

Country

Ireland

Website

www.zailab.com

Product Features

Child Care

Billing & Invoicing No 
Calendar Management No 
Check-in / Check-out No 
Child Care Center No 
Daily Reports No 
Employee Management No 
Food Program Records No 
For Preschools No 
Home-Based No 
Immunization Records No 
Lesson Plan Management No 
Mailing List Management No 
Menu Planning No 
Online Registration No 
Parent / Child Records No 
Parent Portal No 
Payment Processing No 
Photo Gallery No 
Text Messaging No 
Volunteer Management No 
Wait List Management No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives