StitchView Description

StitchView instantly shows you context - all relevant customer information across all your apps within a single workspace view. You shouldn't have to wait for more data or applications. Reduce redundancy in searching, input and sharing data across multiple applications. You can load and sync information across the entire view. You can save and assemble optimized workspace views with groups or apps in a layout that is suitable for a quick glance workflow. You can search for and launch specific views, apps, and data from one location. Reduce redundant searches across multiple applications and save significant time. Managers can create and distribute custom workflows to their team. This will foster a better process and ensure consistent results. Trigger a series of predefined workflow actions to automate the visibility of contextually-relevant customer data and take real-time action. Drag and drop data from one application to another to share context.

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Company Details

Company:
StitchView
Year Founded:
2010
Headquarters:
United States
Website:
www.stitchview.com

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Product Details

Platforms
Windows
Mac
Type of Training
Live Online
Customer Support
Phone Support
Online

StitchView Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Sales Force Automation Software

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Sales Enablement Software

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Integration Software

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services