ZaiLab Description
Your team can communicate with customers from anywhere. Zailab's cloud-based platform tracks all client conversations and gives you the insight you need to manage your team remotely. When your company grows, it shouldn't lose the human connection that is essential for human connection. Your agents should have the customer insight they need to build genuine relationships and provide exceptional customer service. We take great care to ensure that your business and data are protected. In less than a week, you can implement your contact center. You'll be able to go from demo to hello quickly with a dedicated implementation team and training team. Our support specialists are committed to solving all your technical problems in record time. We believe in finding sustainable solutions for customer problems at Zailab.
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Pricing
Pricing Starts At:
$1 per month
Free Trial:
Yes
Integrations
Company Details
Company:
Zailab
Year Founded:
2013
Headquarters:
Ireland
Website:
www.zailab.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online
ZaiLab Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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