Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Eclipse AI serves as an easily integrated AI solution designed to identify risk factors associated with customer attrition. By enabling users to input voice-of-customer data from various sources such as surveys, reviews, chat logs, and phone conversations, Eclipse AI analyzes this information. It subsequently produces actionable strategies aimed at mitigating the risks of customer churn, leveraging both the analyzed data and established industry best practices. This innovative tool not only helps in retaining customers but also enhances overall customer satisfaction through targeted interventions.

Description

Recoupt is a cloud-based payment recovery and involuntary churn reduction platform built specifically for SaaS businesses using Stripe for subscription billing. The platform helps companies recover failed subscription payments through intelligent retry scheduling, branded dunning campaigns, and automated recovery workflows designed around specific payment failure reasons. Unlike standard payment retry systems that use the same schedule for every failed transaction, Recoupt customizes retry timing for issues such as insufficient funds, expired cards, generic declines, and card processing failures to improve recovery success rates. The platform also sends automated three-step branded dunning email sequences that guide customers through updating payment methods using Stripe’s secure hosted billing portal. Recoupt provides a real-time dashboard where businesses can monitor revenue at risk, recovered revenue, failed payments, recoupment rates, and active recovery attempts from one centralized interface. The platform integrates with Stripe using one-click OAuth authentication, eliminating the need for manual API key management, SDK implementation, or custom webhook configuration. Businesses benefit from a fully managed payment recovery system without exposing sensitive customer card information since all payment processing and PCI compliance remain handled by Stripe. Flat-rate pricing without revenue-sharing fees makes the platform more affordable for small and mid-sized SaaS companies compared to enterprise-focused recovery tools that charge a percentage of recovered revenue.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Stripe

Integrations

Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eclipse AI

Country

Australia

Website

eclipse-ai.com

Vendor Details

Company Name

Recoupt

Founded

2025

Country

Unted States

Website

recoupt.io

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Alternatives

Alternatives

Topbox Reviews

Topbox

Topbox, Inc.
BetterRetain AI Reviews

BetterRetain AI

BetterRetain