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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Traditional business phone systems (and businesses) are a complete waste of time. They sell you a system, then say "ok byyyye," leaving it up to you to manage extensions, train employees, deal with service and phone issues, and how to add and remove extensions. Landline phone systems can also mean that your reputation and business, which you have worked so hard to build, is often at risk. Remote-working employees cannot receive calls. Therefore, you will need to ask customers to hang up or re-dial their cell phones. You might be limited to a number of lines, and not have call waiting. This can lead to busy signals and ultimately lost business. Our VoIP phones are 99.9% uptime and we can prove it! VoIP phones are more reliable than landlines and can be used within 24 hours. We're also available 24/7 to help you with any questions.

Description

With unparalleled quality, cutting-edge features, and exceptional customer support, we go above and beyond to instill confidence in your business communications. While we could delve into a financial analysis highlighting how our offerings deliver superior ROI and minimal TCO, the straightforward fact remains that our pricing is simply the best. Additionally, we pride ourselves on having no hidden charges, reasonable taxes, clear billing statements, and local billing assistance. The saying goes, “if it is not part of the solution, it’s part of the problem,” and we wholeheartedly agree. This belief drives us to ensure that all our service packages are comprehensive and inclusive. Whether you require user-friendly phones or the most sophisticated phone systems, our Cloud 9 platform accommodates all your needs. From setup to daily operation, we prioritize a seamless and outstanding customer journey. With a dedicated on-site implementation team, local technicians, and round-the-clock emergency support based in Florida, switching your phone service provider has never been simpler. Moreover, we are committed to continuously enhancing our service offerings to better meet your needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Salesforce No 
Zoho CRM No 

Integrations

Microsoft 365 Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

$24.99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Echo Networks

Founded

2020

Country

United States

Website

echonet.works/

Vendor Details

Company Name

Xpedeus

Founded

2001

Country

United States

Website

www.xpedeus.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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