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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Easy Employer is a cloud-driven workforce management tool aimed at simplifying and automating employee administration for companies in diverse sectors. It features a range of capabilities such as scheduling, monitoring attendance, managing timesheets, interpreting awards, and integrating payroll systems. The smart rostering functionality facilitates swift roster creation tailored to employee availability and business requirements, with features for automatic shift assignments and real-time wage predictions, promoting budget-friendly scheduling. Additionally, the time and attendance feature ensures precise tracking via biometric or mobile clocking methods, thereby eliminating discrepancies and guaranteeing accurate payroll processing. With its award interpretation engine, Easy Employer automates intricate pay calculations to ensure adherence to industry standards, significantly lowering the chances of payroll inaccuracies. Furthermore, the platform offers seamless integration with widely used payroll and accounting applications, enhancing overall operational efficiency for businesses. This comprehensive solution ultimately empowers organizations to manage their workforce more effectively while saving time and resources.

Description

Organizations can gain insight into the activities of their agents and the methodologies implemented to perform those tasks. Globitel’s Workforce Management software provides an intelligent array of tools designed to enhance productivity within call center operations and monitor adherence in real-time. This is accomplished by effectively optimizing workforce resources through precise forecasting, which leads to the creation of a more streamlined schedule. By balancing the availability of skilled agents with the predicted traffic during different times of the day, this optimization ensures that service levels are met while minimizing any underutilization, thereby boosting efficiency and preserving agent satisfaction. Furthermore, Globitel's Workforce Management software includes advanced modules for smarter workforce management, encompassing key functions such as scheduling, forecasting, real-time monitoring, and oversight of operational metrics like call volumes, handling times, and agent shifts. Additionally, the software's flexibility allows for rapid adjustments to be made in response to fluctuating demand, ensuring that call centers can adapt effectively to any situation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CloudPayroll
MYOB
QuickBooks Online
Xero

Integrations

CloudPayroll
MYOB
QuickBooks Online
Xero

Pricing Details

$8 per user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Easy Employer

Country

Australia

Website

easyemployer.com.au

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/workforce-management/

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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