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Average Ratings 0 Ratings
Description
Enhancing service and support efficiency, alongside business satisfaction, begins with the ability to foresee and prevent downtime. EV Observe serves as a comprehensive monitoring platform tailored for networks, IoT devices, IT infrastructure, cloud environments, and application monitoring, ensuring a seamless end-to-end service experience. Our solution empowers organizations to adopt a proactive and predictive stance towards service support, delivery, and observability, facilitating collaborative self-help and self-healing capabilities, as well as providing in-depth insights into performance and availability. This approach enables teams to concentrate on delivering value and fostering innovation that propels business success, ultimately leading to greater employee engagement, enriched customer experiences, heightened productivity, and enhanced resiliency. Specifically designed for SaaS monitoring in a multi-client and multi-site environment, it also integrates a comprehensive software production tool that encompasses the entire range of software processes while promoting the implementation of DevOps practices for optimized operational efficiency. The holistic nature of our platform ensures that organizations can adapt swiftly to changing demands in the digital landscape.
Description
Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft Teams
Acronis Cyber Infrastructure
Amazon CloudWatch
Amazon Web Services (AWS)
Anaplan
Aruba Cloud
BackupAssist
Integrations
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft Teams
Acronis Cyber Infrastructure
Amazon CloudWatch
Amazon Web Services (AWS)
Anaplan
Aruba Cloud
BackupAssist
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EasyVista
Country
United States
Website
www.easyvista.com/products/ev-observe-proactive-monitoring
Vendor Details
Company Name
Martello
Founded
2009
Country
Ontario - Canada, Texas - USA, New York, USA, Genève - Switzerland, Paris - France, Nice - France
Website
martellotech.com/products/
Product Features
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting