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Description
A business chat application facilitates seamless communication between your clients and customer service through either chat or an appealing form embedded on your website. Essentially, it provides a compact interface that enables real-time interaction with each potential visitor to your site or online store. However, the benefits extend beyond just chatting. This business chat feature can be integrated with our Co-browsing application, allowing customers to share their screens with you. Consequently, you can assist customers in creating new user accounts, completing transactions, filling out forms, or locating specific information. You have the ability to take control of the customer's web browser, regardless of their geographical location, making it a straightforward and contemporary tool for enhancing customer support. This innovative approach not only simplifies assistance but also fosters a more engaging and personalized experience for users.
Description
Engage with visitors to your website through your preferred chat platforms like Slack, HipChat, or Telegram, allowing you to streamline client interactions in a familiar environment. This innovative approach enables extensive customization options, ensuring that you can tailor the experience to fit your brand’s identity. Multiple team members can participate in conversations with clients, enhancing collaboration and responsiveness. LinkedChat seamlessly integrates with Slack, HipChat, and Telegram, making it incredibly straightforward to communicate with website visitors using your existing accounts. The service ensures that you only receive pertinent information, focusing on genuine inquiries and interactions from your audience. Whatever message you send through Slack, HipChat, or Telegram is instantly relayed to your visitors in real-time via the LinkedChat widget on your site. To ensure your brand stands out, we provide options to modify every detail of your chat widget, including colors, typography, and imagery, creating a unique user experience that aligns perfectly with your brand’s vision. By adopting this integrated communication solution, you can foster stronger relationships with clients while maintaining a cohesive brand presence.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$6 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hom-e
Founded
2012
Country
Poland
Website
etoolset.pl
Vendor Details
Company Name
LinkedChat
Founded
2015
Country
Malaysia
Website
linked.chat
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
