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Description
In the current landscape, hotels must engage in separate agreements with various booking channels to allocate rooms for reservations, which can lead to discrepancies such as a booking channel displaying as fully booked when, in reality, the hotel still has available inventory, resulting in lost revenue opportunities. Additionally, any promotions or changes in availability must be communicated individually to each channel, and if a hotel fails to inform them of fully booked dates or offline bookings, it risks the complications of double bookings. This is where our channel manager steps in, providing a solution that integrates all booking channels through a centralized Reservation System (CRS), allowing hotels a single point of access for managing their inventory. With this system, hotels can avoid issues of double bookings, maintain a clear view of their available inventory, and benefit from enhanced transparency regarding the performance of each channel, along with the ability to allocate packages and rooms specifically to different channels or Online Travel Agencies (OTAs). By implementing such a channel management solution, hoteliers can significantly improve their revenue potential while streamlining their operations. Ultimately, this not only enhances efficiency but also helps in maximizing the hotel's overall performance in an increasingly competitive market.
Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Airbnb
No
Akia
No
CHIDESK
No
Duve
No
Expedia
No
GuestCentric
No
GuestRevu
No
Jamezz
No
Lighthouse
No
Lybra Assistant
No
Integrations
Airbnb
Yes
Akia
Yes
CHIDESK
Yes
Duve
Yes
Expedia
Yes
GuestCentric
Yes
GuestRevu
Yes
Jamezz
Yes
Lighthouse
Yes
Lybra Assistant
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ETCBIZ INDIA
Country
India
Website
etchotelsoft.com
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
