Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.
Description
Maximize the value of your team's investment with QualifyGo's extensive selection of both historical and real-time reporting tools that allow you to efficiently monitor calls and employee performance. Hosted and managed in the cloud by Oak, ClarifyGo provides a reliable and cost-effective option that alleviates the burden of system maintenance from your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo empowers you to confidently grasp all significant metrics, ranging from Teams' Auto Attendants to user engagement. Offering a variety of essential and supplementary reporting features, you can adapt QualifyGo to meet the specific needs of yourself, your department, and your organization. Transition beyond the fundamentals of Teams by assessing user adoption rates, call statistics, and staff performance, enabling you to oversee communications, enhance productivity, and pinpoint areas for training. This comprehensive approach ensures that your team remains informed and proactive in achieving its goals.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LogicsWare
Founded
2009
Country
Egypt
Website
www.logicsware.com/EPIX.html
Vendor Details
Company Name
Oak Innovation Limited
Founded
1985
Country
United Kingdom
Website
www.oakinnovate.com/qualifygo
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log