Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.
Description
The ELEPHANT CALL MANAGEMENT SYSTEM is a comprehensive call logging tool aimed at enhancing operator productivity while ensuring precise tracking and thorough oversight of all telephone expenses. Its intuitive interface, coupled with a straightforward reporting feature, allows users to craft and manage well-structured reports with ease. These reports can reveal potential issues, assess the effectiveness of your setup, aid in identifying instances of telephone fraud and misuse, and deliver accurate tariff analysis, which may assist you in negotiating improved rates for specific destinations. By meticulously detailing call activities, adapting tariff plans to align with your usage patterns, and pinpointing which STD codes yield the best results for your marketing initiatives, the ELEPHANT CALL MANAGEMENT SYSTEM works to boost your business's operational efficiency. Furthermore, it provides the capability to oversee both legitimate and unauthorized telephone usage in your organization, ensuring that resources are utilized effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LogicsWare
Founded
2009
Country
Egypt
Website
www.logicsware.com/EPIX.html
Vendor Details
Company Name
The 116 Group
Country
United Kingdom
Website
wcgl.co.uk
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log