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Average Ratings 0 Ratings
Description
E-Services is a platform for automated service offerings that allows customers to book various services, while service providers can accept and complete these requests according to their own preferences, all overseen through an administrative panel. Businesses that provide either single or multiple services can utilize this platform to efficiently manage their operations through dedicated applications and panels. Administrators have access to user-friendly dashboards that allow them to analyze key performance metrics and statistics related to the business.
The platform is equipped with various modules featuring distinctive functionalities that simplify the experience for customers, service providers, and business administrators alike. Notable features that attract customers include a well-organized service menu, a streamlined sign-up process, and the ability to track services in real time. These attributes collectively contribute to the platform's exceptional appeal and help it to differentiate itself in a competitive marketplace. Ultimately, the comprehensive nature of E-Services ensures that all parties involved benefit from a seamless and efficient experience.
Description
Elevate your support center with a streamlined and effective helpdesk solution. Harness the capabilities of collaborative ticketing to ensure that tickets are prioritized, categorized, and assigned to the appropriate agents, allowing your entire organization to contribute to exceptional customer satisfaction. Empower your clients with the support they deserve through a fully responsive and adaptable user interface. Enjoy a user-friendly admin panel that facilitates easy management of incoming tickets, ensuring efficiency in your operations. With a design that adapts seamlessly across smartphones, tablets, and desktop devices, Service-Run guarantees a consistent experience for all users. Keep your customers informed with automatic email notifications that enhance communication. A ticketing system serves as an essential tool for addressing and resolving issues within your organization, overseeing incidents from their initial capture to final resolution, ensuring a structured approach to incident management. By effectively categorizing and managing tickets, this system not only streamlines operations but also fosters a culture of responsiveness and accountability within your team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Elluminati
Founded
2012
Country
United States
Website
www.elluminatiinc.com/e-services/
Vendor Details
Company Name
Service-Run
Country
Canada
Website
service-run.com
Product Features
Handyman
Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management