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Description
Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.
Description
Establish a confidential environment for your team's interactions by utilizing Zangi for Business applications, which offer secure messaging, calling, file sharing, and conferencing tailored for professional use. These applications effectively distinguish between your work and personal communications, ensuring that your conversations remain private. With a foundation of Military-Grade Encryption and a strict ZERO data collection policy, Zangi guarantees that your information is never stored on any external servers or cloud services. Experience seamless connectivity coupled with heightened privacy as you take command of your corporate communications. This innovative platform allows you to create a personalized communication app for both mobile and desktop, eliminating the need to rely on third-party solutions. Take control of your data and enhance your business interactions by developing a custom social networking platform that reflects your brand identity, complete with unique features tailored to your needs. Furthermore, you can expand your communication capabilities by integrating your existing phone system with this secure business communication app, paving the way for enhanced collaboration and efficiency.
API Access
Has API
API Access
Has API
Integrations
WordPress
Pricing Details
€14 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dzinga
Founded
2017
Country
Poland
Website
dzinga.com
Vendor Details
Company Name
Zangi
Country
United States
Website
zangi.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration