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Description
Remote/distributed workforce productivity can be boosted by making their daily tools more collaborative. Drovio's mission aims to improve remote/distributed workforce productivity by allowing them to use the tools they already use every day remotely, as if they were all in one room. Drovio is a screen sharing app for remote pairing/mobbing and co-design. Participants get their own mouse cursors and can interact with any information being shared. We believe that learning and working together should not be limited by geography. Drovio will help you drive your team to success, no matter where they are located or what their tools may be. Drovio brings screen sharing to a new level with crisp voice chat and low latency streaming of any screen, app, or screen.
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
API Access
Has API
Integrations
ChatBeacon
Chatra
Drift
GitHub
GitHub Student Developer Pack
Google Chrome
Intercom
LiveChat
Mozilla Firefox
Olark
Integrations
ChatBeacon
Chatra
Drift
GitHub
GitHub Student Developer Pack
Google Chrome
Intercom
LiveChat
Mozilla Firefox
Olark
Pricing Details
$0 per user per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Drovio
Founded
2017
Country
France
Website
www.drovio.com
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Code Collaboration
Audio Conferencing
Chat / Messaging
Code Review
Discussion Threads
IDE Integration
Remote Control
Remote Pair Programming
Screen Sharing
Video Conferencing
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Mind Mapping
Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording