Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Remote/distributed workforce productivity can be boosted by making their daily tools more collaborative. Drovio's mission aims to improve remote/distributed workforce productivity by allowing them to use the tools they already use every day remotely, as if they were all in one room. Drovio is a screen sharing app for remote pairing/mobbing and co-design. Participants get their own mouse cursors and can interact with any information being shared. We believe that learning and working together should not be limited by geography. Drovio will help you drive your team to success, no matter where they are located or what their tools may be. Drovio brings screen sharing to a new level with crisp voice chat and low latency streaming of any screen, app, or screen.
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Chatra
No
Drift
No
GitHub
Yes
GitHub Student Developer Pack
Yes
Google Chrome
Yes
Intercom
No
LiveChat
No
Mozilla Firefox
Yes
Olark
No
Opera
Yes
Integrations
Chatra
Yes
Drift
Yes
GitHub
No
GitHub Student Developer Pack
No
Google Chrome
No
Intercom
Yes
LiveChat
Yes
Mozilla Firefox
No
Olark
Yes
Opera
No
Pricing Details
$0 per user per month
Basic : $0 per user per month
Standard : $13 per user per month
Business : $26 per user per month
Standard : $13 per user per month
Business : $26 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Drovio
Founded
2017
Country
France
Website
www.drovio.com
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Code Collaboration
Audio Conferencing
Yes
Chat / Messaging
Yes
Code Review
Yes
Discussion Threads
No
IDE Integration
Yes
Remote Control
Yes
Remote Pair Programming
Yes
Screen Sharing
Yes
Video Conferencing
Yes
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Mind Mapping
Brainstorming
No
Flowchart
No
Presentation Tools
No
Project Planning
No
Publishing / Sharing
No
Templates
No
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
Yes
Remote Access
No
Remote Support
No
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
Yes
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No