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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Remote/distributed workforce productivity can be boosted by making their daily tools more collaborative. Drovio's mission aims to improve remote/distributed workforce productivity by allowing them to use the tools they already use every day remotely, as if they were all in one room. Drovio is a screen sharing app for remote pairing/mobbing and co-design. Participants get their own mouse cursors and can interact with any information being shared. We believe that learning and working together should not be limited by geography. Drovio will help you drive your team to success, no matter where they are located or what their tools may be. Drovio brings screen sharing to a new level with crisp voice chat and low latency streaming of any screen, app, or screen.

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatBeacon
Chatra
Drift
GitHub
GitHub Student Developer Pack
Google Chrome
Intercom
LiveChat
Mozilla Firefox
Olark
Opera
Re:amaze
Safari
Slaask
Slack
SnapEngage
Stack Overflow for Teams
Zendesk
tawk.to

Integrations

ChatBeacon
Chatra
Drift
GitHub
GitHub Student Developer Pack
Google Chrome
Intercom
LiveChat
Mozilla Firefox
Olark
Opera
Re:amaze
Safari
Slaask
Slack
SnapEngage
Stack Overflow for Teams
Zendesk
tawk.to

Pricing Details

$0 per user per month
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Drovio

Founded

2017

Country

France

Website

www.drovio.com

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Product Features

Code Collaboration

Audio Conferencing
Chat / Messaging
Code Review
Discussion Threads
IDE Integration
Remote Control
Remote Pair Programming
Screen Sharing
Video Conferencing

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Mind Mapping

Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Alternatives

Alternatives

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