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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Selling requires significant effort and dedication. Traditionally, software that emerged years ago was based on the premise that having more information would enhance sales performance, but this notion has proven to be misleading. By eliminating unnecessary data distractions, your sales team can concentrate on the vital information needed to streamline deal management. DriveCentric Desking has received its most substantial upgrade yet, transforming even the minutest details into significant insights. Managing numerous tools and scattered payment information can be quite challenging. However, DriveCentric integrates the functionalities of desking, showroom, and retail processes into a unified solution, resulting in outstanding customer experiences. With a comprehensive 360-degree view of each customer, sales opportunities with the greatest potential to convert are easily identifiable. Therefore, instead of spending excessive time on list-building, direct your efforts towards discovering prospects that are likely to make a purchase! The prospects residing in your customer database are now more accessible than ever—discover how our customer segmentation tool can positively influence your profits. In an era where efficiency is paramount, leveraging such tools can transform your sales strategy dramatically.

Description

HarrisData presents three distinct CRM modules tailored to enhance organizational functionality. CustomerFirst® equips various departments with essential support, help desk, and quality tracking tools to effectively manage customer data within their specific contexts. This solution efficiently oversees the workflow from the moment a request or issue is logged until it reaches resolution. SalesFirst® is engineered to aid businesses in organizing their sales teams, prospects, and clientele. This vital resource for sales representatives gathers all pertinent historical and critical information about potential clients, while also allowing for the tracking of competitive data to refine sales strategies based on market competition. Lastly, WebFirst® enables customers to access, modify, and create support tickets online at any time, providing them with 24/7/365 convenience. Additionally, this module facilitates the downloading of software updates directly from the web, ensuring that users have the latest tools at their fingertips whenever necessary.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

700Credit
Bitesize
CDK Global
Dealer.com
DealerBuilt
DealerSync
Dealertrack DMS
ERA-IGNITE
Facebook Messenger
Linq
RingCentral RingCX
RouteOne
VUE DMS
Vehicle Acquisition Network (VAN)
VisQuanta AMS
Volie
mScanAPI®

Integrations

700Credit
Bitesize
CDK Global
Dealer.com
DealerBuilt
DealerSync
Dealertrack DMS
ERA-IGNITE
Facebook Messenger
Linq
RingCentral RingCX
RouteOne
VUE DMS
Vehicle Acquisition Network (VAN)
VisQuanta AMS
Volie
mScanAPI®

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DriveCentric

Founded

2010

Country

United States

Website

www.drivecentric.com/crm-hub

Vendor Details

Company Name

HarrisData

Founded

1972

Country

United States

Website

www.harrisdata.com/software/crm

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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