DriveCentric Integrations

Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction. VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response. For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs. VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.

Linq is an enterprise messaging API platform built for developers creating conversational applications and AI agents. It enables applications to communicate through native iMessage and RCS while also supporting SMS and voice workflows. The platform exposes messaging features such as reactions, voice messages, images, rich media, typing indicators, and group conversations through developer APIs. Businesses can use Linq to deliver assistants, reservation services, fitness coaching, notifications, customer engagement, and other interactive experiences directly inside users' messaging apps. Developers can get started through documented APIs, command-line tooling, and a sandbox environment designed to simplify integration and testing. Linq is built for high-throughput workloads with low-latency messaging and infrastructure intended to support mission-critical conversational services. Security capabilities include encrypted data transmission and storage along with SOC 2 Type II compliance for organizations with enterprise requirements. The platform also supports AI-focused products that need to give users access to assistants through a familiar texting interface instead of a separate standalone app. Linq is designed for companies that want to make messaging a primary product interface while maintaining the reliability, security, and scale required for production deployments.

Transform your dialogue into customer loyalty through Messenger. By utilizing Messenger, you can streamline customer acquisition with a straightforward conversational approach, enabling users to engage where they already spend their time. Establishing a presence on Messenger allows potential customers to explore your offerings and make purchases directly within the chat. Crafting a unique experience on this platform can increase visibility for your business, products, or services to a wider audience. Whether you’re introducing a new item or enhancing brand awareness, engaging conversations foster significant connections with your audience. Incorporating Messenger into your customer service framework empowers clients to interact with your business on their own terms, effectively eliminating the frustration of hold times and multiple website tabs. Furthermore, the ongoing dialogue remains within Messenger, making it a convenient hub for inquiries and follow-up engagement. This approach not only enhances customer satisfaction but also nurtures long-term loyalty by keeping communication seamless and user-friendly.

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

Your dealership deserves an online presence that is worthy of you. You don't have to settle for less. Professional designs that adapt to all screen sizes and ratios. This will give your customers the best experience no matter what device they are using. DealerSync's inventory management features are designed with time in mind. With state-of the-art 360 spin technology, empower your dealership. Auto-selection for trim, colors, installed features and additional packages for select years and makes 24. We make Monroney Labels work better for you than just for your customer. Our Marketing Team handwrites comments that are tailored to each vehicle and rich in SEO content. You can track and manage your entire inventory's emission records in accordance to local Department of Motors Vehicle regulations.

LightYear serves as a customizable, enterprise-grade customer experience DMS (ceDMS) platform designed to align perfectly with the specific operations and reporting needs of your dealership. DealerBuilt’s experienced team of automotive professionals ensures your DMS is installed and hosted effectively while providing account management, technical support, and a range of professional services that keep your system optimized and efficient. Thanks to our vast partner network and an open integration platform that incurs no integration fees, DealerBuilt enables you to seamlessly and securely link LightYear DMS with your chosen best-in-class solution providers, allowing you to make the most of your data. With over 200 partners offering diverse top-tier solutions for retail automotive, DealerBuilt is committed to continually growing our network of collaborations with innovative technology providers, giving you the flexibility to customize your dealer tech stack according to your preferences, whether you need advanced analytics or enhanced customer engagement tools. This adaptability ensures that your dealership remains competitive in an ever-evolving marketplace.

Market Scan’s Automotive Payments as a Service™ platform is chosen by industry leaders and retail powerhouses to power modern retailing solutions online and in more than 10,000 dealerships to present consumers with Scientifically Perfect Payment Solutions™ – every time! The award-winning mScanAPI® is the cornerstone solution within APaaS™; the benefits are significant: 1. Eliminates Pricing discrepancies mScanAPI® eliminates the disconnect in payment quotes. mScanAPI® serves up client-defined, all-inclusive, VIN-specific consumer payments through API calls, regardless of the client’s application and channel. 2. Live and all-encompassing Data. Market Scan’s database is the most timely, accurate, and comprehensive repository of payment-centric data in the world. 3. Seamless Technology Integration. Market Scan provides our clients with the API they need. We engineer the integration necessary based on our client’s technology infrastructure and provide support 24/7. 4. Customizable. When it comes to our API, there’s no “one size fits all”! Based on the initial discovery, we provide our clients with the exact API to meet their specific needs. 5. Flexibility Our API integration is not “prescriptive - it's customizable!

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

VUE DMS is a cloud-based automotive dealership management platform that combines sales, finance, accounting, service, and parts operations within a unified system. Developed by Dominion DMS and hosted on Microsoft Azure, the software provides centralized access to operational data and dealership workflows. Its sales and finance module supports vehicle inventory management, customer records, multiple deal scenarios, financing documentation, and electronic deal jackets. The accounting module includes general ledger management, accounts payable and receivable, financial reporting, intercompany transactions, and configurable posting workflows. Service management capabilities allow advisors, technicians, and parts personnel to collaborate on repair orders simultaneously without locking records. The platform also supports digital vehicle inspections, technician timekeeping, service scheduling, customer texting, and automatic attachment of supporting documents to repair orders. Parts management tools provide inventory monitoring, purchasing, parts requests, special orders, invoicing, and communication between service and parts departments. VUE DMS includes universal search, customizable dashboards, role-based permissions, document archiving, and integrations with third-party dealership software providers. Its cloud-native architecture supports geographically redundant data protection, automatic upgrades, unlimited user access, and centralized dealership management.

CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform. CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations: • Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows. • Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite. • Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably. • Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework. • Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing. • Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven. Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.

Numerous elements lead to margin compression, some of which are outside the control of your dealership. However, you can counteract these challenges by addressing inefficiencies that exacerbate the situation. Compliance errors can significantly harm both your dealership's financial performance and its reputation. Keeping pace with constantly evolving regulations poses a significant challenge. Additionally, extended wait times can frustrate customers and directly affect profits; the longer you take to finalize a deal, the less opportunity you have to engage with new clients. Operating a contemporary dealership necessitates adopting modern, streamlined solutions. While integrations are beneficial, the ideal scenario is to achieve them without incurring excessive integration costs. Manage your dealership according to your vision with the most adaptable and user-friendly DMS solution available. By submitting contracts electronically to your lender, you can offer customers a seamless signing process, whether in the dealership or online. Leverage our comprehensive solutions to enhance efficiency, boost profitability, and foster stronger relationships with dealers, ultimately creating a more satisfying experience for everyone involved.

700Credit stands out as the foremost provider of credit reports, compliance solutions, and soft pull products tailored for automotive, RV, marine, and powersports dealerships. Our extensive range of offerings encompasses credit reports, platforms for prescreening and pre-qualification, notifications regarding adverse actions and risk-based pricing, red flag analysis, OFAC searches, MLA compliance, synthetic fraud detection, identity verification, score disclosure notifications, and much more. Notably, our Compliance Dashboard serves as a comprehensive monitoring solution that is unparalleled in the industry, enabling you to oversee and manage credit reporting and compliance from a singular vantage point. This innovative dashboard diligently tracks your compliance efforts, ensuring that all necessary processes are adhered to effectively. With support for both single and multi-rooftop views, you can maintain a keen awareness of every compliance aspect within your organization, thus empowering you to make informed decisions swiftly. Ultimately, we aim to simplify the complexities of compliance management for our clients, allowing them to focus on their core business operations.

Revive inactive sales and service leads in less than a minute with our innovative solution. The Bitesize deal scraper effectively locates and re-engages customers who have become unresponsive to your team. Initiate discussions with a multitude of potential buyers today without the hassle of traditional follow-up methods. Tailored to your dealership's needs, Bitesize software pinpoints inactive customers using specific criteria. Our advanced AI technology ensures you can focus on closing more deals by prioritizing the most promising leads. Each member of your team can generate top-tier leads through smart automation. We facilitate seamless note syncing, allowing representatives to maintain a cohesive experience. Every lead is promptly assigned to the appropriate team member in mere seconds. With our analytical insights, you can enhance team efficiency and fine-tune your communication strategies. The deal scraper ensures you connect with the ideal customer precisely when it matters. Bitesize also automates follow-up actions whenever necessary, streamlining the process. Plus, you can effortlessly sync notes and create tasks in your CRM based on incoming messages, fostering better organization and productivity. This tool not only saves time but also empowers your sales team to achieve greater success.

VisQuanta offers an array of AI-driven solutions, collectively known as the AutoMaster Suite, designed to assist car dealerships in automating various customer journey interactions, recovering lost leads, optimizing appointment scheduling, managing their reputation, and enhancing overall operational efficiency. Among its key features is the Lead Loss Mitigation module, which targets unresponsive or cold leads to reintegrate them into the sales funnel, achieving impressive re-engagement rates. Additionally, the Speed to Lead component efficiently captures incoming inquiries from multiple platforms—including forms, advertisements, chats, and direct messages—responding immediately via SMS, assessing their qualifications, and directly scheduling appointments within the dealership’s CRM system. The suite also includes reputation management tools that automate the process of soliciting reviews, promptly address negative feedback, and support the dealership in maintaining a positive online image. Furthermore, VisQuanta seamlessly integrates with prominent dealership CRM and DMS platforms, ensuring cohesive data synchronization and streamlined workflows. By leveraging these advanced tools, dealerships can significantly improve their customer interactions and operational effectiveness.

RouteOne offers cutting-edge software that links dealerships with financing sources and aftermarket suppliers, streamlining the vehicle sales process for enhanced efficiency. With a secure and adaptable platform, RouteOne empowers dealers to create a comprehensive and modern F&I experience that aligns with the preferences of today’s consumers. Our user-friendly software simplifies the credit application process, allowing dealers to focus more on selling vehicles. By utilizing our innovative tools and solutions, which serve as a connection hub to financial partners, dealers can secure the necessary credit approvals quickly, thereby maximizing their sales potential. Furthermore, RouteOne Menu Powered by MaximTrak enables dealers to boost aftermarket sales and enhance customer interactions according to their specifications. This interactive menu software is designed to integrate smoothly with each dealer's distinctive F&I workflow, whether operating in-store or online. Additionally, RouteOne eContracting ensures that contracts are completed accurately on the first attempt, resulting in faster funding for dealers. This efficiency ultimately translates to a more profitable and streamlined operation for dealerships.

Enhance both your revenue and customer relationships by leveraging the exclusive insights and strategies offered by Dealer.com and Cox Automotive. Ensure that your marketing efforts deliver the right messages to the right consumers at the optimal moments, helping you stay ahead of your rivals. The effectiveness of your leads is directly linked to the quality of the website generating them. Craft a tailored experience that meets the desires of your customers and boosts conversion rates. Engage with shoppers ready to buy through highly personalized sales and service interactions, thereby elevating customer satisfaction and involvement. Focus on lowering bounce rates while maximizing profitability. By connecting with potential buyers at the onset of their car purchasing journey, you can generate more qualified leads that convert at a higher rate. With Accelerate My Deal, you can initiate transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, empowering consumers to select their own purchasing journey, facilitate self-education, and kickstart their car buying experience seamlessly. By embracing these strategies, you not only improve your sales pipeline but also foster lasting relationships with customers.

Whether you prefer the established framework and reliable outcomes of ERA-IGNITE or the enhanced adaptability and oversight offered by POWER, we have the solution for you. You can select the dealership management system that aligns perfectly with your individual dealership goals and requirements. If you're looking for a tried-and-true system, ERA-IGNITE is the ideal choice. It utilizes a Windows-based interface, redesigned from ERA®, ensuring that your staff will quickly become proficient. We've incorporated training resources and usage statistics to help you maximize your system's efficiency. Should you require assistance, our award-winning support team, based in the US, is just a phone call away. On the other hand, POWER empowers you with greater control over your system while enhancing security measures. You can manage visibility of information, ensuring that only authorized personnel have access. POWER's flexibility allows you to tailor your system to fit your unique business workflows. Plus, a dedicated US-based support team is readily available to assist you with any inquiries you may have, ensuring you never feel unsupported. With both options, you can confidently choose the system that best complements your dealership's aspirations.