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features
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support

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Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

Description

Our platform for comparative text analysis, rooted in a commitment to online child safety, helps unlock significant business insights from your existing text data. Relative Insight’s innovative technology empowers marketing professionals and brand experts to enhance the value derived from their text resources. By employing a comparative methodology, we facilitate the rapid generation of in-depth audience insights at scale, enriching your qualitative analysis with a level of sophistication and rigor. With these unique marketing insights, brands have the potential to refine their communications, optimize brand positioning, and create more impactful campaigns. Our platform streamlines the process of interpreting and leveraging unstructured data, significantly cutting down your analysis time. Additionally, this methodology is applicable to a variety of primary research formats, including interviews, focus groups, and videos, revealing the wealth of data you may not even realize you have. Relative Insight also allows for direct comparisons of your brand messaging with that of your competitors, ensuring you remain competitive in your market. By exploring these insights, brands can better connect with their audiences and drive engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airtable
Dropbox
Evernote
Feefo
GitHub
Google Analytics
Google Forms
Jira
Magellan AI
Microsoft OneNote
Microsoft Teams
Slack
Stackreaction
Surfside
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations

Airtable
Dropbox
Evernote
Feefo
GitHub
Google Analytics
Google Forms
Jira
Magellan AI
Microsoft OneNote
Microsoft Teams
Slack
Stackreaction
Surfside
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zapier
Zendesk

Pricing Details

$29/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Vendor Details

Company Name

Relative Insight

Country

United Kingdom

Website

relativeinsight.com

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Product Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Alternatives

Semantria Reviews

Semantria

Lexalytics