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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Donna CRM is an innovative customer relationship management tool that integrates seamlessly with Gmail, catering specifically to freelancers and consultants who handle their client interactions via email. By allowing users to manage their client relationships without the need to toggle between Gmail and other CRM platforms, Donna CRM incorporates features such as pipeline tracking, relationship context, and follow-up management directly into the user's inbox. This functionality enables you to convert any email conversation into a monitored deal, access relationship histories in real-time, and effectively manage your opportunities while maintaining a smooth workflow. With Donna CRM, you can enhance your productivity and ensure that no client communication slips through the cracks.

Description

InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Gmail
Chargebee
ClientSuccess
Gong
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Jira
Khoros
Klient
Looker
Planhat
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
Seismic
Totango
Zendesk
Zoho CRM
ZoomInfo

Integrations

Gmail
Chargebee
ClientSuccess
Gong
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Jira
Khoros
Klient
Looker
Planhat
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
Seismic
Totango
Zendesk
Zoho CRM
ZoomInfo

Pricing Details

$10/month/user
Free Trial
Free Version

Pricing Details

$15/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JKB Software

Website

www.donnacrm.com

Vendor Details

Company Name

AppEQ.ai

Founded

2022

Country

India

Website

www.appeq.ai/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

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