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Description
Instead of relying on cumbersome spreadsheets or complex software for managing bugs, tasks, and issues, consider utilizing DoneDone Projects for a more organized approach. Say goodbye to uncertainty about project status and team responsibilities. You can easily forward company emails to a DoneDone Mailbox, enhancing communication between your support team and your customers. Eliminate the frustrations caused by carbon copies, disrupted email threads, and confusing messages. With DoneDone, managing workflows is simplified. You can choose from our proven bug tracking, task management, customer support, or recruitment workflows, or even design a custom workflow tailored to your specific business requirements. By linking internal tasks with support conversations, both developers and support staff can collaborate seamlessly within a single application. DoneDone fosters improved collaboration among engineering teams, support personnel, and customers alike. Ensure your team stays focused by integrating DoneDone with the existing tools you use for team communication, enhancing overall productivity and efficiency. This way, all team members can remain aligned and informed about project developments.
Description
Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.
API Access
Has API
API Access
Has API
Integrations
Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Slack
Stackreaction
TestLodge
TestMonitor
Integrations
Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Slack
Stackreaction
TestLodge
TestMonitor
Pricing Details
$4 per user per month
Free Trial
Free Version
Pricing Details
$1.50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DoneDone
Country
United States
Website
www.getdonedone.com
Vendor Details
Company Name
Sidequest
Founded
2020
Country
Germany
Website
www.getsidequest.app/
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
