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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

1CRM
Botmind
Campaign Monitor
Cisco Webex
Dynamics Telephony
Facebook
Freshservice
HubSpot Marketing Hub
Instagram
Jira Service Management
Khoros Community
Make
Microsoft 365
Oracle CRM On Demand
Oracle Fusion Cloud ERP
Picky Assist
Salesforce Essentials
Solvemate
Wufoo
Zapier

Integrations

1CRM
Botmind
Campaign Monitor
Cisco Webex
Dynamics Telephony
Facebook
Freshservice
HubSpot Marketing Hub
Instagram
Jira Service Management
Khoros Community
Make
Microsoft 365
Oracle CRM On Demand
Oracle Fusion Cloud ERP
Picky Assist
Salesforce Essentials
Solvemate
Wufoo
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

DocPath

Founded

1992

Country

United States

Website

www.docpath.com

Vendor Details

Company Name

RingCentral

Founded

2006

Country

France

Website

www.ringcentral.com/digital-customer-engagement.html

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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