Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dizzion's Managed Desktop as a Service (DaaS) offers a comprehensive solution that ensures high performance, robust security, and global delivery through AnyCloud, facilitating a seamless work-from-home experience or remote work environment. It provides complete protection for cloud desktops, including managed compliance, multi-layered enterprise security, and resilient platforms. The End-User Cloud Platform features AnyCloud's worldwide delivery, adaptable infrastructure, smooth integration, and COSMOS orchestration and analytics capabilities. With Dizzion’s turnkey DaaS, you receive enhanced services along with exceptional support from industry leaders. Our dedicated team works closely with you to quickly onboard skilled agents who can effectively serve clients from any location, whether at home or elsewhere. Designed specifically for contact centers, Dizzion’s Managed Desktop as a Service optimizes performance for applications like Five9 while ensuring that even the most regulated environments maintain business continuity without disruption, making it an ideal choice for organizations seeking reliable and efficient remote work solutions.
Description
Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Act!
No
Dizzion Managed DaaS on IBM Cloud
Yes
FlashBlade//S
Yes
GoldMine CRM
No
Google Contacts
No
Microsoft 365
No
Microsoft Teams
No
NetSuite
No
Sage CRM
No
Salesforce
No
Integrations
Act!
Yes
Dizzion Managed DaaS on IBM Cloud
No
FlashBlade//S
No
GoldMine CRM
Yes
Google Contacts
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
NetSuite
Yes
Sage CRM
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dizzion
Founded
2011
Country
United States
Website
www.dizzion.com
Vendor Details
Company Name
Evolve IP
Founded
2011
Country
United States
Website
www.evolveip.net
Product Features
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Virtualization
Archiving & Retention
No
Capacity Monitoring
Yes
Data Mobility
Yes
Desktop Virtualization
Yes
Disaster Recovery
Yes
Namespace Management
No
Performance Management
Yes
Version Control
No
Virtual Machine Monitoring
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
No
Multi-Factor Authentication
No
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
No