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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our CRM, Divalto Weavy, enhances collaboration among teams and streamlines communication between the main office and field personnel, ultimately elevating your operational effectiveness. We recognize that customer relationships extend beyond mere strategy; they are fundamentally about connecting individuals. This CRM focuses on building connections, linking office staff with field agents and their clients, prioritizing human interaction. Equipped with advanced technology, a wealth of features, and extensive customization options, Divalto Weavy also serves as an open platform, seamlessly integrating with a variety of third-party tools such as marketing software, automation systems, email services, and web tracking applications. By leveraging the comprehensive capabilities of your web CRM—Divalto Weavy—you can ensure thorough oversight of your leads, prospects, and existing clients, fostering stronger relationships and better engagement. This interconnected approach not only enhances productivity but also cultivates a culture of collaboration within your organization.

Description

ManageEngine SupportCenter Plus allows enterprises to provide world-class customer service. SupportCenter Plus is a web-based customer service software that allows organizations to manage customer tickets, store and organize contact information, and provide exceptional customer service. SupportCenter Plus offers multi-channel support, self service portal, multilingual support and third-party integration capabilities. It is one of the most feature-rich customer support platforms available.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Webmecanik Yes 
Zoho Analytics No 

Integrations

Webmecanik No 
Zoho Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2500.00/one-time/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Divalto

Country

Canada

Website

www.divalto.com/en/crm-software/

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

United States

Website

www.manageengine.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection No 
Survey Management No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard Yes 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

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