Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our CRM, Divalto Weavy, enhances collaboration among teams and streamlines communication between the main office and field personnel, ultimately elevating your operational effectiveness. We recognize that customer relationships extend beyond mere strategy; they are fundamentally about connecting individuals. This CRM focuses on building connections, linking office staff with field agents and their clients, prioritizing human interaction. Equipped with advanced technology, a wealth of features, and extensive customization options, Divalto Weavy also serves as an open platform, seamlessly integrating with a variety of third-party tools such as marketing software, automation systems, email services, and web tracking applications. By leveraging the comprehensive capabilities of your web CRM—Divalto Weavy—you can ensure thorough oversight of your leads, prospects, and existing clients, fostering stronger relationships and better engagement. This interconnected approach not only enhances productivity but also cultivates a culture of collaboration within your organization.
Description
ManageEngine SupportCenter Plus allows enterprises to provide world-class customer service. SupportCenter Plus is a web-based customer service software that allows organizations to manage customer tickets, store and organize contact information, and provide exceptional customer service. SupportCenter Plus offers multi-channel support, self service portal, multilingual support and third-party integration capabilities. It is one of the most feature-rich customer support platforms available.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2500.00/one-time/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Divalto
Country
Canada
Website
www.divalto.com/en/crm-software/
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
United States
Website
www.manageengine.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
No
Survey Management
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
Yes
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes