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Description
Streamline your operations, boost sales, and enhance customer satisfaction with Distributely, the unique lead and ticket routing application specifically designed for HubSpot. With its rules-driven system, Distributely enables the assignment of leads and support requests based on various factors such as availability, geographic location, or specialized knowledge, eliminating the need for manual intervention and preventing workflow conflicts. Its seamless integration with HubSpot workflows allows businesses to utilize Distributely as a valuable addition to their current lead management and customer support strategies. This app stands out as the only solution tailored for businesses scaling on the HubSpot platform. Not only is it quick to set up within a few minutes, but it also possesses the robustness required for large-scale sales and customer service teams, empowering leaders to prioritize performance improvements over repetitive tasks. Furthermore, Distributely is user-friendly and comes with the backing of a top-tier HubSpot solution partner, ensuring that clients benefit from deep industry knowledge in marketing, sales, and operations. Ultimately, with Distributely, organizations can experience a significant transformation in their efficiency and customer engagement strategies.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Freshdesk
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Dynamics 365
Zendesk
Zendesk Chat
Integrations
Salesforce
Freshdesk
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Dynamics 365
Zendesk
Zendesk Chat
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Distributely
Website
www.distributely.com
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management