Average Ratings 12 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Distant Desktop is a free remote desktop application suitable for both business and personal use, enabling users to access and manage computers globally. There’s no need for installation or registration; simply download the application on both the controlling and targeted computers. After obtaining your unique ID and password, you can easily set up a remote connection. During your session, you can communicate through a built-in chat feature to send and receive messages from your remote partner. For voice communication, utilize a microphone and speakers or a headset. Additionally, the Demonstration mode allows you to grant remote access to your desktop while preventing control of your PC, making it perfect for online education, training, or showcasing digital products. This feature encourages interactive sessions, as users can observe your actions, converse with you, or participate in the chat, enhancing the overall experience.

Description

Splashtop SOS makes remote support easy. There's no need to travel to your user's location or waste time. Simply remote into the device and you can take control of it as soon as you need. You can quickly diagnose and fix the problem and make your customers happy. Benefits and Key Features * Simplified workflow - Your user launches the SOS app (can also be customized branded) on their device or computer. Once the session code is received, you can use it to open the session. * The best tools and features - All you need to do the job quickly. You can share your screen to collaborate, transfer files between devices and chat with other users. * Unlimited device support - All packages include unlimited device support. You only pay for the number concurrent technicians per annum. There is no yearly price rise as has become the norm with remote support products.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Freshdesk
Freshservice
ServiceNow
Splashtop Remote Support
Zendesk

Integrations

Active Directory
Freshdesk
Freshservice
ServiceNow
Splashtop Remote Support
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$199.00/year/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Distant Desktop Software

Country

United States

Website

www.distantdesktop.com

Vendor Details

Company Name

Splashtop

Founded

2006

Country

United States

Website

www.splashtop.com/sos

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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