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Description
Diobox offers a comprehensive solution for effectively overseeing your guests and their accompanying plus-ones. You can import pre-existing guest data while ensuring that all personalized contact details remain intact. Guests can then be categorized according to their confirmation status or seating arrangements. To enhance guest segmentation, you have the option to create extra lists and assign tags to each guest. Leverage the built-in CRM feature of Diobox to monitor guest preferences, travel arrangements, and other relevant activities, allowing for tailored interactions during the event. On the day of the event, the Diobox app for iPhone and iPad provides functionalities for browsing, searching, or scanning invitation QR codes to facilitate quick check-ins. This allows for multiple check-ins for each guest and their plus-ones, while also enabling you to keep track of their whereabouts. Furthermore, for select individuals, you can establish alerts to notify your team upon their arrival, ensuring a seamless experience for all attendees. With these features, Diobox not only streamlines guest management but also enhances the overall event experience.
Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Stripe
Pricing Details
$59 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Diobox
Founded
2014
Country
United States
Website
www.diobox.com
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/
Product Features
Event Check In
Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties