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Description

Comprehensive front-of-house management is enhanced by top restaurant reservation networks, offering a setup without fees, cover charges, or long-term commitments, along with no unexpected costs. Gain insights into guest origins, analyze cover patterns, and gather valuable guest feedback, providing you with all the tools necessary to efficiently operate your establishment. This solution is accessible from any device worldwide, ensuring stability and reliability for your business needs. Getting started is a breeze, allowing for quick setup and intuitive use, enabling you to train your staff in mere minutes. With round-the-clock support available, you can take reservations anytime, day or night, and within minutes, you can begin accepting them through your website, mobile, and even Facebook. The system streamlines operations by automatically confirming and sending reminders to guests, alleviating that burden from you. Furthermore, maintain a comprehensive overview of your entire dining area to ensure optimal capacity is achieved at all times. Effortlessly assign servers to tables to guarantee a balanced distribution of guests, while also providing accurate wait time estimates for walk-in patrons. This efficient management system truly transforms the way restaurants operate, enhancing both guest satisfaction and operational efficiency.

Description

IntuitiveStay™ serves as a comprehensive platform designed for gathering guest feedback and evaluating staff performance in various hospitality settings, including hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts. GUEST FEEDBACK By scanning a QR code, guests can evaluate their experience using the Guest Connection Score™ (GCS™), which assesses four key areas: Empathy, Resilience, Anticipation, and Recognition. Should the scores be unsatisfactory, an immediate alert is sent to management prior to the guest's departure, while positive feedback encourages guests to leave a public review. OWNER DASHBOARD The platform features real-time GCS™ data, a daily morning briefing, a staff leaderboard, and a Reputation Gap report that contrasts guest evaluations with staff self-assessments, all without the need for a PMS or a demonstration call. SERVICE SIGNATURE Staff members can build a verified performance passport based on actual guest feedback, which includes a shareable profile, a GCS™ certificate, tier advancements from Bronze to Platinum, and QR-verified credentials that employers can easily verify against a live database. This system not only enhances accountability but also fosters a culture of continuous improvement within hospitality teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Mailchimp
Postmark
Wix
X (Twitter)

Integrations

Facebook
Mailchimp
Postmark
Wix
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$27.99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DineDesk

Founded

2016

Country

India

Website

www.dinedesk.com/features

Vendor Details

Company Name

IntuitiveStay

Founded

2026

Country

United Kingdom

Website

www.intuitivestay.com

Product Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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