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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

Description

Restructured is an innovative platform that leverages artificial intelligence to assist companies in deriving insights from vast amounts of unstructured data. It effectively handles a variety of formats, including documents, images, audio, and video, by integrating large language model capabilities with sophisticated search and retrieval techniques, allowing it to index and comprehend information within its contextual framework. By converting extensive datasets into practical insights, Restructured simplifies the navigation and analysis of intricate data, thereby enhancing decision-making processes. As a result, businesses can respond more swiftly and accurately to emerging trends and challenges.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Ada
Avaya Cloud Office
Capacity
Cognigy.AI
Facebook Messenger
Intercom
Kik
Kore.ai
LiveChat
Microsoft Bot Framework
OpenAI
Oracle Digital Assistant
Qualtrics XM Platform
QuestionPro
Rasa
Salesforce
Slack
X (Twitter)
Yellow.ai
Zendesk

Integrations

Ada
Avaya Cloud Office
Capacity
Cognigy.AI
Facebook Messenger
Intercom
Kik
Kore.ai
LiveChat
Microsoft Bot Framework
OpenAI
Oracle Digital Assistant
Qualtrics XM Platform
QuestionPro
Rasa
Salesforce
Slack
X (Twitter)
Yellow.ai
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Vendor Details

Company Name

Kolena

Founded

2022

Country

United States

Website

www.kolena.com/restructured/

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

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