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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

Description

The future of artificial intelligence hinges on unstructured data. Embrace this potential now by creating a scalable ML/AI pipeline that consolidates all your unstructured data within a single platform. By leveraging superior data, you can develop enhanced models, exclusively with Graviti. Discover a data platform tailored for AI practitioners, equipped with management capabilities, query functionality, and version control specifically designed for handling unstructured data. Achieving high-quality data is no longer an unattainable aspiration. Centralize your metadata, annotations, and predictions effortlessly. Tailor filters and visualize the results to quickly access the data that aligns with your requirements. Employ a Git-like framework for version management and facilitate collaboration among your team members. With role-based access control and clear visual representations of version changes, your team can collaborate efficiently and securely. Streamline your data pipeline using Graviti’s integrated marketplace and workflow builder, allowing you to enhance model iterations without the tedious effort. This innovative approach not only saves time but also empowers teams to focus on creativity and problem-solving.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Lex
Amazon Web Services (AWS)
Avaya Cloud Office
Capacity
Cognigy.AI
Drift
Facebook Messenger
Genesys Cloud CX
Google Analytics
Kik
Kore.ai
OpenAI
Oracle Digital Assistant
QuestionPro
Salesforce
Slack
Unremot
X (Twitter)
Yellow.ai
Zendesk

Integrations

Amazon Lex
Amazon Web Services (AWS)
Avaya Cloud Office
Capacity
Cognigy.AI
Drift
Facebook Messenger
Genesys Cloud CX
Google Analytics
Kik
Kore.ai
OpenAI
Oracle Digital Assistant
QuestionPro
Salesforce
Slack
Unremot
X (Twitter)
Yellow.ai
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Vendor Details

Company Name

Graviti

Founded

2019

Country

United States

Website

www.graviti.com

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

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