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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

Description

Etlworks is a cloud-first, all-to-any data integration platform. It scales with your business. It can connect to databases and business applications as well as structured, semi-structured and unstructured data of all types, shapes, and sizes. With an intuitive drag-and drop interface, scripting languages and SQL, you can quickly create, test and schedule complex data integration and automation scenarios. Etlworks supports real time change data capture (CDC), EDI transformations and many other data integration tasks. It works exactly as advertised.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Avaya Cloud Office
Azure Application Gateway
CData Drivers
Drift
Facebook Messenger
Genesys Cloud CX
Google
Google Analytics
Kik
Kore.ai
LiveChat
Medallia
Microsoft Bot Framework
OpenAI
Qualtrics XM Platform
Rasa
SQL
Salesforce
X (Twitter)

Integrations

Amazon Connect
Avaya Cloud Office
Azure Application Gateway
CData Drivers
Drift
Facebook Messenger
Genesys Cloud CX
Google
Google Analytics
Kik
Kore.ai
LiveChat
Medallia
Microsoft Bot Framework
OpenAI
Qualtrics XM Platform
Rasa
SQL
Salesforce
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$300 per month
Business plan starts from $600 per month
Enterprise plan starts from $900 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Vendor Details

Company Name

Etlworks

Founded

2016

Country

United States

Website

etlworks.com

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

ETL

Data Analysis
Data Filtering
Data Quality Control
Job Scheduling
Match & Merge
Metadata Management
Non-Relational Transformations
Version Control

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives

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BDB Platform

Big Data BizViz

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