Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.
Description
Etlworks is a cloud-first, all-to-any data integration platform. It scales with your business. It can connect to databases and business applications as well as structured, semi-structured and unstructured data of all types, shapes, and sizes.
With an intuitive drag-and drop interface, scripting languages and SQL, you can quickly create, test and schedule complex data integration and automation scenarios.
Etlworks supports real time change data capture (CDC), EDI transformations and many other data integration tasks. It works exactly as advertised.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Avaya Cloud Office
Azure Application Gateway
CData Drivers
Drift
Facebook Messenger
Genesys Cloud CX
Google
Google Analytics
Kik
Integrations
Amazon Connect
Avaya Cloud Office
Azure Application Gateway
CData Drivers
Drift
Facebook Messenger
Genesys Cloud CX
Google
Google Analytics
Kik
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$300 per month
Business plan starts from $600 per month
Enterprise plan starts from $900 per month
Enterprise plan starts from $900 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dimension Labs
Country
United States
Website
www.dimensionlabs.io
Vendor Details
Company Name
Etlworks
Founded
2016
Country
United States
Website
etlworks.com
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Big Data
Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
ETL
Data Analysis
Data Filtering
Data Quality Control
Job Scheduling
Match & Merge
Metadata Management
Non-Relational Transformations
Version Control
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services