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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A business phone system that works as it should. Your business phone system should not be a barrier to work. You can now empower remote workers with one place for business conversations regardless of where they are located. Your business phone system can now go wherever you go with mobile apps that feel like you're working from HQ. With native Ai insights, you can understand why and what was said to your business by looking at the caller information. A web portal allows you to add users, swap numbers, or create ring groups. It also allows you to make changes in real time. You can keep your numbers tied to your business, even if you switch voice providers, local, toll-free or international. Native integrations for G Suite and Zendesk give context to your conversations. Do you need to send a quick message to a prospect? You can choose from MMS, SMS, or group chat. Voice Intelligence allows you to focus on your conversation and not take notes.

Description

Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AVANSER
Airtable
Easyflow
Google Workspace
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jiminny
Kizen
LinkedIn
ManageEngine ServiceDesk Plus
Microsoft Entra ID
OneLogin
Pipedrive
Rippling
SimpleTexting
Slack
Wufoo
Zapier
Zoho CRM

Integrations

AVANSER
Airtable
Easyflow
Google Workspace
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jiminny
Kizen
LinkedIn
ManageEngine ServiceDesk Plus
Microsoft Entra ID
OneLogin
Pipedrive
Rippling
SimpleTexting
Slack
Wufoo
Zapier
Zoho CRM

Pricing Details

$15.00 per user per month
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dialpad

Founded

2011

Country

United States

Website

www.dialpad.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/voice/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives

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OnSIP

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