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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image. However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels. Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.

Description

Introducing our budget-friendly, robust, and user-friendly cloud phone system. Crafted in the UK, Wave empowers you and your team to work from any location. Managing and setting it up is a breeze with our comprehensive control panel. You can be operational in just a few hours thanks to our straightforward onboarding process and rapid configuration. Access the system from any device, no matter where you are in the world, and enjoy an array of valuable features designed to elevate your business. Wave is tailored for the modern workforce, simplifying the way you conduct business. Our platform includes essential tools that enable companies to manage their telephony from a distance effectively. With Wave, you can tackle challenges more swiftly, communicate seamlessly, and enhance collaboration in unprecedented ways. The Wave solution is designed to help you cut expenses, save valuable time, and effortlessly incorporate hybrid and remote work models into your organization. We are committed to your success, offering both landline and mobile-compatible minute bundles along with full access to all call management and administrative capabilities. Our goal is to ensure you have everything you need to thrive in today’s dynamic work environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Salesforce Yes 
Amazon Web Services (AWS) No 
Microsoft 365 No 
Model Context Protocol (MCP) Yes 
Zapier Yes 

Integrations

Microsoft Teams Yes 
Salesforce Yes 
Amazon Web Services (AWS) Yes 
Microsoft 365 Yes 
Model Context Protocol (MCP) No 
Zapier No 

Pricing Details

$15/month
Free Trial Yes 
Free Version No 

Pricing Details

$9.03 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DialLink

Founded

2022

Country

United States

Website

www.diallink.com

Vendor Details

Company Name

Gradwell

Country

United States

Website

www.gradwell.com/phone-systems/wave/

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives

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