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Average Ratings 0 Ratings
Description
Dial is an advanced communication framework for AI agents that allows software to possess its unique phone identity, enabling it to manage voice calls, SMS, and WhatsApp messaging through a single REST API, MCP server, CLI, or SDK. This innovative system reimagines a traditional telephone stack, which was initially designed for human users, incorporating elements like SIM cards, carrier agreements, handsets, and verification processes, so that autonomous agents can operate without the need for specialized hardware or manual carrier setups. With Dial, agents can acquire a legitimate phone number, execute AI-driven voice calls for tasks such as making reservations, confirming appointments, or following up, while also utilizing live transcription services with the option to transfer to a human operator if necessary. Furthermore, Dial facilitates two-way SMS and WhatsApp communication, handles inbound calls and messages, and incorporates AI receptionist functionality along with streamed incoming events. Agents are also equipped to receive SMS verification codes for workflows that require phone authentication and can programmatically respond to various communication events, enhancing their operational efficiency and capabilities. This versatility positions Dial as a crucial tool in the evolving landscape of AI communication.
Description
OpenVBX serves as a cloud-based business telephony solution that integrates seamlessly with a customer's Twilio account for both voice calls and messaging services. Teams can utilize a web-based dialer and a shared inbox to facilitate incoming and outgoing calls, manage SMS communications, access call logs and recordings, and design interactive call flows that incorporate menus, routing based on business hours, voicemail, and various IVR functionalities. Additionally, the platform offers capabilities such as call transfers, conference calling, voicemail transcription, appointment scheduling, and automated workflows. Users can choose from different plans that include virtual phone numbers and collaborative calling features, while the more advanced tiers provide sales enhancements like click-to-call options, local presence dialing, CRM integration, bulk calling functionalities, SMS marketing campaigns, and even an AI-powered voice assistant. OpenVBX is tailored for various organizations, such as real estate agencies, healthcare providers, and lending institutions, making it a versatile choice for diverse business needs. The service can be easily accessed through a web platform and an app for Android devices, with Twilio usage fees being charged separately to clients. Overall, OpenVBX stands out as a powerful tool for enhancing communication and streamlining customer interactions across many sectors.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Brevo
No
ChatGPT
Yes
Claude
Yes
Claude Duet
Yes
Claude for Legal
Yes
Cursor
Yes
Gmail
No
Google Calendar
No
Google Meet
No
Grok
Yes
Integrations
Brevo
Yes
ChatGPT
No
Claude
No
Claude Duet
No
Claude for Legal
No
Cursor
No
Gmail
Yes
Google Calendar
Yes
Google Meet
Yes
Grok
No
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Pricing Details
$99/month
The Connect Starter plan is $99 per month for up to one user. Plans are billed monthly. OpenVBX requires a Twilio account; Twilio bills call and text usage separately. A 7-day free trial is offered, and the site does not list a free plan.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dial
Founded
2026
Country
United States
Website
getdial.ai/
Vendor Details
Company Name
OpenVBX
Founded
2025
Country
India
Website
openvbx.app
Product Features
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No