Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DialOnce streamlines customer interaction journeys, whether through voice or digital means, ensuring that clients are directed to the most appropriate channel to meet their needs. Customer satisfaction is both measured and validated by our clients, as well as by independent consulting agencies. We provide guidance towards the most effective solution to enhance First Contact Resolution. Additionally, we promote the adoption of digital and self-service support options. Our omnichannel approach allows for real-time oversight of customer journeys, ensuring optimal management. By offering solutions that address 100% of your calls, we optimize availability and reduce operational costs associated with low value-added calls. Furthermore, we enhance sales productivity by enabling resources to focus on outbound calls. The promotion of self-service solutions not only lowers processing costs but also aids in achieving First Contact Resolution. Ultimately, our comprehensive omnichannel overview facilitates the orchestration of customer relationships by continuously monitoring the effectiveness of your solutions and contact paths. This results in improved customer experience and operational efficiency.

Description

Finding a payment processor that aligns perfectly with your business requirements can be quite challenging. Look no further than REPAY, your all-in-one solution for comprehensive payment services! We provide a range of offerings, from omni-channel payment processing—both incoming and outgoing—to effective messaging management solutions and top-tier security, ensuring a complete management of the payment lifecycle that accommodates payments anytime and anywhere, tailored specifically for your needs. With our services, you can facilitate hassle-free omni-channel acceptance, leading to more streamlined transactions and happier customers. Additionally, we enable you to modernize and digitize vendor payments, minimizing reliance on paper checks and cutting down on transaction costs. Our platform also allows for quicker access to funds by disbursing them directly to customer debit and prepaid cards. Moreover, our versatile messaging tools keep you engaged with your customers seamlessly across various channels. By choosing REPAY, you're not just opting for a payment processor; you're embracing a holistic payment ecosystem designed to enhance your business operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Cogent
Collect!
Debtmaster
Inn-Flow
InterProse ACE
Lightspeed DMS
LoanPro
Magento
Megasys Omega
PrestaShop
QuickBooks Online
Totality
WooCommerce

Integrations

BigCommerce
Cogent
Collect!
Debtmaster
Inn-Flow
InterProse ACE
Lightspeed DMS
LoanPro
Magento
Megasys Omega
PrestaShop
QuickBooks Online
Totality
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dial Once

Founded

2014

Country

France

Website

dial-once.com

Vendor Details

Company Name

REPAY

Founded

2006

Country

United States

Website

www.repay.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Alternatives

Alternatives

Worldnet Reviews

Worldnet

Payjack
KORT Reviews

KORT

KORT Payments