Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
FreshserviceFreshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
-
EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It helps organizations manage service processes, workflows, assets, knowledge and business information in one integrated environment. A key component is the EcholoN Enterprise Application Framework. It enables companies to configure workflows, forms, data structures, roles and business logic and to create individual business applications on the same platform. This allows EcholoN to support requirements beyond traditional ticketing and service management. The platform covers Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract processes, complaint management, quality processes, maintenance and technical field service. Workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual effort. EcholoN can be used across IT and other departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, process automation and custom enterprise applications.
-
ScreenMeetScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
-
ServiceaideServiceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
-
Condo ControlOur web-based software is easy to use and features rich. This allows you to automate property management. You will find the following features: Accounting Integration, Online payments, Amenity Bookings, Service Requests, and more. Our web-based software can be used for HOAs, Condos, and other properties. This simple tool will simplify your maintenance and operations, both for property managers and tenants.
-
B2iB2i Technologies provides adaptable, fully integrated corporate and investor relations website solutions built for complete control and effortless integration. Our platform is engineered to blend smoothly into a company’s existing corporate website, rather than requiring migration to a proprietary hosted environment. Using modular data components, presentation-ready APIs, and a WordPress plugin, we enable comprehensive investor relations functionality to operate directly within your current digital ecosystem. In contrast to many alternative providers that host IR content on proprietary systems or isolated subdomains, our approach stands apart.
-
SogolyticsSogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
-
RetailEdgeRetailEdge is a simple-to-use and feature-rich point to sale (POS) and inventory software solution for retail businesses. RetailEdge is a product of High Meadow Business Solutions. It offers multi-location support, credit card processing, website integration and mobile POS. Gift card management capabilities are also included in the suite. The solution supports mobile and secure payments such as Apple Pay and EMV. It also integrates with multiple ecommerce platforms for efficient order processing, price updates, and gift card management capabilities. How are we different? 1. One time-fee for the software. 2. Hybrid software, with all local data, to ensure you have fast real-time access to all your data when the internet is down or, more often, slow. 2. Comes with an hour of free training with real people. This includes making sure your inventory is structured properly and familiarizing you with the many powerful tools that will help you grow your business. 3. Optional on-going support and updates, designed to affordably fit your business needs, not the other way around. Integrated credit card processing with the most modern features and developed to get you the lowest rates so that you save money.
-
CompAcceleratorCompAccelerator by Dartican is a robust compensation planning tool that allows you to respond to the demands of today's dynamic business environment. CompAccelerator assists managers in allocating long-term and salary bonuses. This increases transparency, improves visibility, and improves accuracy. It also reduces the time and costs required to set up and manage your planning cycle. The intuitive administration of this feature-rich, highly scalable software allows for sophisticated capabilities that can be quickly and easily applied to improve business agility. CompAccelerator comes with a team of support staff that has extensive corporate compensation experience.
Description
Enhance your support experience with DeskUSS! The dashboard is the first thing you'll notice in any application, and DeskUSS features a clean and user-friendly interface that presents all the necessary ticket information, ensuring you don't waste time searching for updates while helping you stay organized with your assigned tickets. With the ability to create multiple departments, DeskUSS can address various needs within your organization. This ticket management platform is designed to be intuitive yet packed with features, including internal notes from your team, real-time user tracking, and pre-written responses. If you prefer to use your own domain instead of our subdomain, DeskUSS makes it easy to redirect it and activate it almost immediately. Additionally, you can select from a range of predefined themes for a comfortable experience, and setting up your own SMTP provider for sending emails is an option as well. Overall, DeskUSS combines simplicity with robust capabilities, making it a powerful tool for your support needs. Plus, its flexibility and ease of use empower teams to manage tickets more efficiently than ever.
Description
Jitbit Help Desk is a helpdesk system that can be used both as a SaaS subscription or on-premises. It offers everything you would expect from a helpdesk, including email ticketing, livechat, knowledge base, chatbots, file attachments and a powerful automation engine that executes predefined tasks for you.
API Access
Has API
No
API Access
Has API
No
Integrations
AdRem NetCrunch
No
Akitra Andromeda
No
Asana
No
Bitbucket
No
Dropbox
No
Google Drive
No
Harvest
No
Jira
No
Jira Work Management
No
ManageEngine Identity Manager Plus
No
Integrations
AdRem NetCrunch
Yes
Akitra Andromeda
Yes
Asana
Yes
Bitbucket
Yes
Dropbox
Yes
Google Drive
Yes
Harvest
Yes
Jira
Yes
Jira Work Management
Yes
ManageEngine Identity Manager Plus
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$13 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DeskUSS
Founded
2017
Website
deskuss.com
Vendor Details
Company Name
Jitbit
Founded
2005
Country
United Kingdom
Website
www.jitbit.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
