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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Offer remote assistance for any operating system, including mobile devices, from virtually anywhere. Provide support to both PC and Mac users, enabling secure access to your computers from locations like cafes or parks. Operate directly in your web browser without needing to install any client software. Enjoy seamless and secure remote connectivity from any device and location. If you've forgotten a file on your home computer, simply connect and retrieve it effortlessly with DeskRoll. Access and manipulate remote desktops, transfer files, utilize clipboard synchronization, apply keyboard shortcuts, engage in built-in text chat, receive notifications for incoming support requests, and much more. This solution functions effectively through firewalls, proxies, and NAT configurations. Connect to remote desktops irrespective of your network setup, eliminating the need for VPN or proxy usage and avoiding the opening of additional ports. Employ mass deployment of the DeskRoll application without user intervention, manage computer access through secondary accounts and user lists, review session logs, and enhance security with two-factor authentication. With these features, remote support becomes not only efficient but also highly secure and user-friendly.

Description

HCL SafeLinx offers remote users a secure method of accessing enterprise applications through both web-based and client-based platforms. This solution accommodates a wide variety of standard Internet Protocol (IP) and non-IP wireless bearer networks, as well as diverse server hardware, operating systems, and mobile security protocols. With HCL SafeLinx, remote users can easily connect to the internal network using various devices, including desktops, laptops, and mobile phones across different operating systems. It is particularly advantageous for small to medium-sized businesses, independent professionals, and branch offices that need to connect to a company's network seamlessly. The solution is designed with a high level of security in mind and comes at a competitive price point for entry-level segments. For organizations handling sensitive government information, it is essential that remote access adheres to stringent policy requirements as dictated by government regulations. Additionally, SafeLinx effectively supports the requirements of e-governance, ensuring that officials can quickly and conveniently access the necessary network resources. As such, its robust capabilities make it an ideal choice for organizations aiming to enhance their remote access infrastructure.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3.25 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tomsk

Founded

2013

Country

United States

Website

deskroll.com

Vendor Details

Company Name

HCL Software

Founded

1976

Country

Italy

Website

www.hcltechsw.com/safelinx

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

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