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Description
The DeskBell app offers a streamlined and user-friendly way to navigate the amenities of your hotel during your stay. Gone are the days of flipping through room booklets filled with information; everything you need is now conveniently accessible on your mobile device.
Within the DeskBell application, users will discover:
− Comprehensive descriptions of the hotel’s restaurants and bars, including images, operating hours, and details regarding dress codes and age restrictions.
− Accessible menus from each restaurant showcasing enticing photos, detailed descriptions, and pricing information.
− Essential hotel contact numbers, eliminating the need to inquire about how to reach various services like the reception desk, spa, or housekeeping staff.
− Extensive information on entertainment options available at the hotel, including schedules and guidelines for beach and pool access, times and locations for animation programs and sporting events, and the hours for kids' activities.
This app not only enhances your hotel experience but also ensures that all relevant information is just a tap away, making your stay more enjoyable and stress-free.
Description
Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
IDS Next
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IDEI
Founded
2015
Country
Russian Federation
Website
deskbell.io
Vendor Details
Company Name
Akash Gupta
Website
www.korimaa.com