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Description

Deltek PIM: Email Management Simplified. One interconnected system for email management that integrates with Microsoft Outlook and unlimited storage. In seconds, search all company and project email. Access email via your Deltek ERP, any browser or Outlook. The PIM Outlook plug in automates email filing and archiving. Duplication can be eliminated by having one central copy for all emails. All the information you need is right at your fingertips. In seconds, search all company and project email addresses. There are no storage limitations or file sizes to worry about - there is no limit to what you can do. Plus 24/7 access. Fully integrated with Microsoft Outlook & Deltek ERP for efficient email and document management.

Description

Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook
Deltek Ajera
Deltek Costpoint
Deltek Maconomy
Microsoft 365

Integrations

Microsoft Outlook
Deltek Ajera
Deltek Costpoint
Deltek Maconomy
Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Deltek

Founded

1983

Country

United States

Website

more.deltek.com/Deltek-PIM-Demo

Vendor Details

Company Name

Emailgistics

Founded

2019

Country

Canada

Website

emailgistics.com

Product Features

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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