Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
DeepBench delivers insight.
We connect businesses to expert advisors, helping them make better informed decisions at crucial product, strategy, and investment crossroads.
Our proprietary technology and dedicated team are able to achieve a narrower focus, faster time-to-market, and lower costs than other solutions.
We work with all levels of sourcing experts, from investors and researchers to product managers and consultants, as well as sourcing specialists in any industry, role or geography.
Our clients usually engage with experts through brief 1:1 consultations, surveys or as contractors.
Description
Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
Gmail
Yes
Google Calendar
No
Parsey
No
Salesforce
No
Slack
Yes
Integrations
Microsoft Outlook
Yes
Gmail
No
Google Calendar
Yes
Parsey
Yes
Salesforce
Yes
Slack
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Visit our website to learn more about Engageware's Intelligent Appointment Scheduling and Knowledge Management solutions.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DeepBench
Founded
2016
Country
United States
Website
deepbench.io
Vendor Details
Company Name
Engageware
Founded
1999
Country
United States
Website
engageware.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
No
Dashboard
Yes
For Banks
Yes
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
No
Virtual Queue
Yes