Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
DeepBench delivers insight.
We connect businesses to expert advisors, helping them make better informed decisions at crucial product, strategy, and investment crossroads.
Our proprietary technology and dedicated team are able to achieve a narrower focus, faster time-to-market, and lower costs than other solutions.
We work with all levels of sourcing experts, from investors and researchers to product managers and consultants, as well as sourcing specialists in any industry, role or geography.
Our clients usually engage with experts through brief 1:1 consultations, surveys or as contractors.
Description
Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Gmail
Google Calendar
Parsey
Salesforce
Slack
Integrations
Microsoft Outlook
Gmail
Google Calendar
Parsey
Salesforce
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DeepBench
Founded
2016
Country
United States
Website
deepbench.io
Vendor Details
Company Name
Engageware
Founded
1999
Country
United States
Website
engageware.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue