DeepBench Description
DeepBench delivers insight.
We connect businesses to expert advisors, helping them make better informed decisions at crucial product, strategy, and investment crossroads.
Our proprietary technology and dedicated team are able to achieve a narrower focus, faster time-to-market, and lower costs than other solutions.
We work with all levels of sourcing experts, from investors and researchers to product managers and consultants, as well as sourcing specialists in any industry, role or geography.
Our clients usually engage with experts through brief 1:1 consultations, surveys or as contractors.
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Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Whale
Whale is the simple yet powerful tool that helps you a) capture, share and manage company knowledge with ease, and b) maintain consistency across your teams and build a foundation for growth.
Embed SOP suggestions in your team’s workflows with Whale’s powerful browser extension.
We know you’re busy so grab one of our +75 templates and roll out new processes and SOPs in minutes.
Engage your subject matter experts to keep all your documentation relevant and up-to-date.
Send, schedule and track read assignments to make sure every employee is up-to-speed with the latest updates.
Easily find exactly what you need with the full-text search and customize it to your needs with the built-in tagging manager.
Whale’s editor makes it easy to create easy-to-digest content. Use the screen recorder, Giphy, and Unsplash library, Google, and one drive integration to take it to the next level.
Automate what and how knowledge should flow to your teams so you can streamline the onboarding and training process of your new hires.
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Integrations
Company Details
Company:
DeepBench
Year Founded:
2016
Headquarters:
United States
Website:
deepbench.io
Media
Projects
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support
DeepBench Features and Options
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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