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ease
features
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support

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Description

ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.

Description

Implementations can be completed in as little as 2 weeks using Ignitho’s CDP accelerator. The CDP accelerator is an integrated solution framework that keeps AI use cases at the forefront. The CDP accelerator is industry-specific and comes predefined AI models that cater to the most critical use cases. This ensures that your implementations are quick and meet a specific business need. Accelerator can be expanded quickly to include additional AI models if needed. Your CDP implementation is more than a repository of customer data. It also includes visualizations and basic segmentations. 1. Pre-built AI models 2. API-based Real-Time Integration AI Insights 3. Advanced What-If Analysis 4. No data duplication 5. Rapid Data Integration with Predefined Schemas

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Domo
Indent
Microsoft Dynamics 365
Salesforce

Integrations

Domo
Indent
Microsoft Dynamics 365
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DecisionLink

Founded

1995

Country

United States

Website

www.decisionlink.com/products/

Vendor Details

Company Name

Ignitho Technologies

Founded

2016

Country

United States

Website

www.ignitho.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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