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features
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support

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Description

You might find it challenging to scrutinize every session replay, but Decibel's AI can effortlessly handle that task. Unlock the potential of DXS® – recognized as the most advanced algorithm designed to enhance digital interactions. By leveraging DXS®, you access an extensive reservoir of knowledge aimed at elevating digital experiences. Gain immediate insights that can dramatically boost online conversion rates, user engagement, and customer fidelity. With years of refinement on heavily-trafficked sites, Decibel’s DXS® evaluates billions of digital interactions monthly, driving an unmatched insight mechanism. Once installed, Decibel's intelligence is swiftly integrated into your website, revealing patterns related to user frustration and engagement, while identifying and highlighting subpar experiences. Dive deeper with comprehensive visualizations that allow you to empathize with your users, recognize their challenges, and prioritize necessary enhancements alongside your team. Furthermore, Decibel enhances the tools you already use by providing valuable data about the caliber of digital experiences. This integration ensures you remain informed and equipped to make data-driven decisions for continuous improvement.

Description

Fill in the gaps of your puzzle by either manually annotating or by uploading bulk annotations through CSV, API, and Automation tools. Stay informed about Google updates, media coverage, holiday celebrations, website outages, and nearly anything else that could affect your web traffic. By utilizing automated annotations, you can guarantee that your data remains fully contextualized, ensuring that significant events are recorded and noted. Additionally, our action alerts enhance the effectiveness of automated annotations by sending you notifications via email and SMS regarding essential occurrences that may influence your business operations. Receive timely alerts concerning upcoming retail marketing events, international holiday celebrations, updates from Google and WordPress, as well as weather notifications, allowing you to seize opportunities and manage potential risks effectively. Furthermore, you'll receive immediate notifications if your website experiences unexpected downtime, ensuring you're always in the loop. This proactive approach helps maintain the health and performance of your online presence.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Adobe Audience Manager Yes 
Adobe Campaign Yes 
Adobe Experience Cloud Yes 
BlueConic Yes 
Google No 
Google Ads No 
Invoca Yes 
Mailchimp No 
Medallia Yes 
Monetate Yes 
OpenText Magellan Yes 
Oracle Maxymiser Yes 
Qualaroo Yes 
Qualtrics XM Platform Yes 
Qubit Yes 
Slack No 
Usabilla Yes 
Webtrends Yes 
WordPress No 

Integrations

Google Analytics Yes 
Adobe Audience Manager No 
Adobe Campaign No 
Adobe Experience Cloud No 
BlueConic No 
Google Yes 
Google Ads Yes 
Invoca No 
Mailchimp Yes 
Medallia No 
Monetate No 
OpenText Magellan No 
Oracle Maxymiser No 
Qualaroo No 
Qualtrics XM Platform No 
Qubit No 
Slack Yes 
Usabilla No 
Webtrends No 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Decibel

Founded

2003

Country

United Kingdom

Website

decibel.com

Vendor Details

Company Name

Crystal Ball

Website

www.gaannotations.com

Product Features

Data Visualization

Analytics Yes 
Content Management Yes 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery Yes 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Web Analytics

Campaign Management No 
Conversion Tracking Yes 
Form Analytics Yes 
Goal Tracking Yes 
Keyword Tracking No 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking No 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Product Features

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

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